Discourse Management Software for Virtual Community Communication

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Solution Overview

Problem

Conventional methods for managing communication in virtual communities primarily focus on censorship through language filters, failing to improve the quality of discourse and educate users about good communication protocols, particularly for young and inexperienced users.

Innovation Solution

A system comprising a virtual community server with a forbidden content database and corrective content database, utilizing discourse management software to identify and filter inappropriate messages, and provide corrective prompts to users, promoting positive interaction and civility.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Object-affected harmful factors

If language filters are used to identify and redact disallowed words, then inappropriate communications are blocked, but the quality of discourse is not improved and users are not educated about good communication protocols

Engineering Contradiction:

Improveinappropriate communicationsVSAvoideducational opportunity

Core Design Contradiction:

Object-affected harmful factorsVSLoss of information

Solution Approach 1:

The patent introduces a corrective prompt system that acts as an intermediary between the language filter and the user. When inappropriate content is detected, instead of merely blocking it, the system mediates by presenting corrective prompts that educate users on proper communication, thereby maintaining protection while recovering educational value

Inventive Principle:

Principle #24Intermediary (Mediator)

Solution Approach 2:

The system converts the harmful effect of inappropriate communications into a beneficial educational opportunity. By detecting forbidden content and responding with corrective prompts, the system transforms negative user behavior into learning moments that improve discourse quality and teach communication protocols

Inventive Principle:

Principle #22Blessing in disguise (Convert harm into benefit)

2Object-affected harmful factors

If conventional censorship approaches are used, then offensive words are removed or replaced, but the overall quality of discourse is not improved

Engineering Contradiction:

Improveoffensive contentVSAvoidcommunication flow

Core Design Contradiction:

Object-affected harmful factorsVSEase of operation

Solution Approach 1:

The system implements feedback by providing corrective prompts to users when inappropriate content is detected. This feedback loop not only blocks offensive content but also guides users toward better communication practices, improving discourse quality while maintaining smooth communication flow through constructive guidance

Inventive Principle:

Principle #23Feedback

3Object-affected harmful factors

If language filters redact inappropriate words, then harmful content is blocked, but educational opportunities for young users are missed

Engineering Contradiction:

Improveforbidden communicationsVSAvoidcommunication education

Core Design Contradiction:

Object-affected harmful factorsVSLoss of information

Solution Approach 1:

The system converts the harmful effect of forbidden communications into a beneficial educational opportunity. By detecting inappropriate content and responding with corrective prompts that explain proper communication protocols, the system transforms negative user behavior into learning moments that educate young users about appropriate discourse

Inventive Principle:

Principle #22Blessing in disguise (Convert harm into benefit)

Data Source

PatentUS8140528B2Method and system for managing discourse in a virtual community

Publication Date: 2012.03.20 DISNEY ENTERPRISES INC

AI summary

There is provided a method of managing discourse in a virtual community. The method comprises receiving a message from a virtual community user, the message being addressed to one or more recipient users of the virtual community; examining the message to identify any of a plurality of key expressions associated with virtual community forbidden communications; editing the message in response to identifying a forbidden key expression of the plurality of key expressions; determining a corrective prompt corresponding to the identified key expression; and issuing the corrective prompt to the virtual community user for managing discourse in the virtual community.