Emergency Dispatch System Correlation Analysis Duplicate Prevention
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Solution Overview
Problem
Emergency dispatch systems face challenges in accurately classifying incidents and assigning commands due to multiple reports from different sources, leading to potential duplicate dispatches and inefficient resource allocation.
Innovation Solution
An emergency dispatch command information management system that receives report data, generates relevant command information, detects related previous commands, and transmits them to a command receiver terminal, utilizing correlation analysis based on time, location, and incident type to ensure accurate incident classification and prevent duplicate dispatches.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If multiple reporters report the same incident through different channels, then the system receives more report data, but the likelihood of duplicate dispatches and misclassification increases
Solution Approach 1:
The system implements a feedback mechanism by continuously monitoring incoming reports, comparing them with existing incident records, and adjusting classifications based on similarity analysis. When a new report is received, the system checks against previously classified incidents and provides feedback to confirm or correct the classification, preventing duplicate dispatches while maintaining high reliability in incident classification accuracy.
2Ease of operation
If manual classification of incidents is performed by recipients, then flexibility in decision-making is maintained, but the time required for incident processing increases
Solution Approach 1:
The system performs preliminary classification of incidents automatically using algorithms that analyze report data, location, time, and incident type. This preliminary action prepares the incident data in advance with suggested classifications, so that recipients only need to verify or make minor adjustments rather than performing complete manual classification from scratch, thereby reducing processing time while maintaining decision-making flexibility.
3Speed
If the system transmits only the most recent command information, then transmission speed is maximized, but relevant historical context is lost
Solution Approach 1:
The system extracts and transmits only the specific portions of historical command information that are relevant to the current incident, rather than transmitting all historical data. By selectively extracting relevant context such as similar incident patterns, previous dispatch outcomes, and pertinent command histories, the system maintains fast transmission speeds while preserving necessary contextual information for informed decision-making.
4Adaptability or versatility
If subjective determination is used by recipients to classify incidents, then adaptability to unique situations is improved, but consistency across different recipients decreases
Solution Approach 1:
The system changes the parameters used for classification from purely subjective recipient judgment to a combination of objective parameters including location coordinates, time stamps, incident type codes, and report content analysis. These standardized parameters ensure consistent classification across different recipients while still allowing adaptability through configurable parameter weights and thresholds that can be adjusted based on specific situation requirements.
Data Source
AI summary
Provided is an emergency dispatch command information management method capable of providing relevant emergency dispatch command information. The method includes: a step of receiving report input data from a reporter terminal; a step of generating reception input data of a recipient on the basis of the report input data; a step of generating first emergency dispatch command information on the basis of the reception input data; a step of detecting at least one second emergency dispatch command information relevant to the generated first emergency dispatch command information; and a step of transmitting the first and second emergency dispatch command information to a command receiver terminal.