Vehicle Dispatch Control With Waiting Place Guidance
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Solution Overview
Problem
Conventional vehicle dispatch systems fail to account for customers who walk to waiting places like dispatch centers or taxi stands, leading to inefficiencies and increased costs due to missed opportunities for vehicle dispatch.
Innovation Solution
A vehicle dispatch management system that includes a vehicle information obtaining unit, an order information obtaining unit, a candidate vehicle searching unit, and a dispatch-vehicle waiting-place information notifying unit to provide clients with information about nearby waiting places and the required time or distance to these locations, ensuring optimal vehicle dispatch decisions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If the system provides only vehicle dispatch information, then the dispatch process is simple, but customers cannot make informed decisions about walking to waiting places
Solution Approach 1:
The system merges vehicle dispatch information with waiting place information into a single integrated notification sent to the client terminal. This allows customers to receive comprehensive information about both nearby vehicles and nearby waiting places simultaneously, enabling informed decision-making without requiring separate information channels.
Solution Approach 2:
The notification system is designed to provide multiple types of information (vehicle dispatch details, waiting place locations, distances, and required times) through a single unified interface. This multi-functional approach allows the system to serve both traditional dispatch purposes and new information-providing purposes without adding separate systems.
2Ease of operation
If the system notifies customers about waiting places, then customers can save on pickup charges by walking, but the notification system becomes more complex
Solution Approach 1:
The system combines convenience information (waiting place locations and accessibility) with the existing dispatch notification process. By integrating waiting place details into the same notification that provides vehicle information, the system enhances customer convenience without requiring a separate notification channel.
Solution Approach 2:
The system provides customers with the information they need to make their own decisions about whether to walk to a waiting place or request a vehicle pickup. By notifying customers of nearby waiting places and calculating the required time to reach them, the system enables customers to self-determine the most cost-effective option.
3Loss of information
If the system calculates and notifies required time to waiting places, then customers can better evaluate walking options, but the calculation process increases system complexity
Solution Approach 1:
The system pre-calculates the required time for customers to reach nearby waiting places and includes this information in the initial notification. By performing this calculation in advance and providing it proactively to customers, the system eliminates the need for separate real-time calculations during the customer's decision-making process.
Solution Approach 2:
The system acts as an intermediary that automatically calculates and provides time information between the customer and the waiting places. Rather than requiring customers to manually estimate travel time or the system to perform complex real-time calculations during interaction, the notification system mediates by providing pre-computed time estimates that facilitate customer decision-making.
Data Source
AI summary
A vehicle dispatch management control device includes a vehicle information obtaining unit that obtains vehicle information containing the location information of a plurality of vehicles; an order information obtaining unit that obtains order information containing the location information of a client terminal which issued a vehicle dispatch order; a candidate vehicle searching unit that, based on the vehicle information, searches the vehicles for a candidate vehicle which matches with the conditions specified in the order information; a waiting place information obtaining unit that obtains waiting place information containing the location information of a plurality of waiting places at which vehicles remain on standby; and a dispatch-vehicle waiting-place information notifying unit that notifies the client terminal about dispatch schedule information.