Dispenser Product Use Reporting with Dynamic Schedule Adjustment

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Solution Overview

Problem

Monitoring and refilling consumable product dispensers, such as hand towel dispensers, is a laborious and inefficient process that often results in unnecessary visits or premature depletion, leading to inefficiencies and additional costs due to the lack of accurate usage prediction and reporting schedules.

Innovation Solution

A dynamic product use reporting system that includes a dispenser with a primary and stub roll holder, a dispensing mechanism, counter, and data communication device, which adjusts reporting schedules based on usage data to optimize reporting frequency, predict depletion dates, and account for both primary and stub roll capacities, allowing for more accurate predictions and reduced maintenance visits.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If a fixed schedule is used for monitoring and refilling dispensers, then maintenance can be performed systematically, but unnecessary visits occur when no refill is required, leading to inefficiency and additional costs

Engineering Contradiction:
Improvemaintenance efficiencyVSAvoidunnecessary maintenance visits
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system transitions from a fixed static monitoring schedule to a dynamic adaptive schedule that automatically adjusts reporting frequency based on actual dispenser status and usage patterns. The data processing system modifies the reporting schedule in real-time, increasing frequency when product levels are low or usage is high, and decreasing frequency when product levels are adequate, thereby eliminating unnecessary visits while maintaining effective monitoring.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system implements a feedback loop where usage data from the dispenser counter is continuously collected and analyzed by the data processing system. This feedback mechanism allows the system to learn from actual consumption patterns and adjust the reporting schedule accordingly, optimizing the balance between monitoring effectiveness and visit reduction.

Inventive Principle:
Principle #23Feedback

2Reliability

If monitoring frequency is increased to ensure timely refills, then product depletion can be prevented, but power and network resources are consumed unnecessarily when refills are not needed

Engineering Contradiction:
Improvetimely refill assuranceVSAvoidpower and network resource consumption
Core Design Contradiction:
ReliabilityVSLoss of energy

Solution Approach 1:

The monitoring frequency is made dynamic rather than static. The system automatically adjusts the reporting schedule based on real-time conditions: when product levels are low or usage rates are high, monitoring frequency increases to ensure timely refills; when product levels are adequate and usage is low, frequency decreases to conserve power and network resources. This dynamic adaptation resolves the contradiction between reliability and energy consumption.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system changes the parameter of reporting frequency based on dispenser status and usage patterns. By adjusting this key parameter dynamically, the system optimizes the balance between ensuring timely refills (reliability) and minimizing power and network resource consumption (energy efficiency).

Inventive Principle:
Principle #35Parameter changes

3Measurement precision

If both primary and stub rolls are monitored separately, then accurate individual tracking is achieved, but system complexity increases

Engineering Contradiction:
Improveindividual roll tracking accuracyVSAvoidmonitoring system complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system merges the monitoring of primary and stub rolls into a unified monitoring framework. The dispenser counter and data processing system treat both rolls as part of a single dispensing unit, tracking combined usage while maintaining the ability to distinguish between rolls. This integration reduces system complexity compared to completely separate monitoring systems while still providing accurate tracking of individual roll consumption patterns.

Inventive Principle:
Principle #5Merging (Combining)

4Productivity

If reporting schedule is adjusted dynamically based on usage data, then unnecessary visits are reduced, but the system requires complex data processing and analysis capabilities

Engineering Contradiction:
Improvemaintenance visit optimizationVSAvoiddata processing system complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The data processing system implements a feedback mechanism that collects usage data from the dispenser counter and automatically adjusts the reporting schedule based on analyzed patterns. This feedback loop enables dynamic optimization of maintenance visits without requiring overly complex manual intervention, as the system learns from actual usage data and autonomously modifies monitoring frequency to reduce unnecessary visits.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs self-adjustment of the reporting schedule based on its own collected usage data. The data processing system autonomously analyzes consumption patterns and modifies monitoring frequency without requiring external intervention or complex manual configuration, enabling the system to optimize its own operation and reduce unnecessary maintenance visits.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11109721B2Dynamic product use reporting system
Publication Date: 2021.09.07 KIMBERLY CLARK WORLDWIDE INC
  • US11109721B2 patent drawing
  • US11109721B2 patent drawing
  • US11109721B2 patent drawing

AI summary

Methods, systems and apparatus for dynamically adjusting product use reporting schedules for dispensers to increase or decrease the frequency of such reports based on expected product use such as a date the dispenser is expected to be depleted.