Systems and methods for display case diagnostics

The patent segments events into different priority levels (critical, high, medium, low) and processes them through different notification pathways. Critical events trigger immediate alerts while lower priority events are logged and reviewed later, preventing critical alarms from being lost among non-critical alerts.

The patent applies different quality attributes to different events based on their severity. Critical events receive prominent notification methods (alarms, immediate notifications) while non-critical events receive standard logging and delayed notifications, ensuring each event type receives appropriate attention.

The patent performs preliminary prioritization of events before technician intervention. By pre-classifying events into priority levels and preparing appropriate response protocols in advance, the system guides technicians to address critical issues first, reducing time spent on non-critical problems.

The patent implements feedback loops where event priorities are continuously updated based on persistence time and impact analysis. This feedback mechanism helps technicians understand which issues require immediate attention and which can be addressed later, optimizing their troubleshooting workflow.

The patent makes event rankings dynamic by adjusting priorities based on how long events persist. Non-critical events that continue beyond a threshold time automatically have their priority elevated, ensuring that persistent issues receive appropriate attention even if they initially appeared minor.

The patent changes the priority parameter of events based on multiple factors including persistence time, impact on operations, and frequency of occurrence. This multi-parameter approach allows the system to maintain consistency while adapting to changing conditions and preventing underestimation of persistent non-critical events.