Display Control Device for Operation Task Prioritization
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Solution Overview
Problem
In operation and management of business systems, identifying the tasks with high influence on failures is challenging due to the vast number of operation tasks and logs, leading to delayed investigation and resolution of issues such as infrastructure changes or security patch applications.
Innovation Solution
A display control device that extracts and displays information on operation tasks based on criteria such as the number of tasks performed within specific periods or time zones, allowing for the identification and prioritization of tasks with high influence on events, thereby compressing the display of less influential tasks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If all operation tasks are displayed to enable complete monitoring, then information completeness is improved, but information overload and difficulty in identifying critical tasks worsen
Solution Approach 1:
The patent extracts and displays only operation tasks that satisfy predetermined display criteria (such as tasks related to failures, tasks with high influence degrees, or tasks within specific time zones) from the complete set of operation tasks. This extraction mechanism filters out unnecessary information while preserving critical task data, thereby maintaining information completeness for monitoring while eliminating information overload that hinders identification of critical tasks.
2Measurement precision
If detailed information on all tasks is provided, then analysis accuracy is improved, but time to investigate failures worsens
Solution Approach 1:
The patent performs preliminary filtering and prioritization of operation tasks based on predetermined display criteria before presentation to operators. By pre-identifying and highlighting tasks with high influence degrees, tasks related to failures, or tasks within specific time zones of interest, the system prepares the information in advance so that operators can immediately focus on critical tasks without needing to analyze all tasks, thereby maintaining analysis accuracy while significantly reducing investigation time.
3Reliability
If comprehensive task monitoring is implemented, then system reliability is improved, but operational complexity worsens
Solution Approach 1:
The patent segments the comprehensive set of operation tasks into multiple categories based on predetermined display criteria, such as critical tasks, non-critical tasks, tasks by time zone, or tasks by influence degree. This segmentation allows the system to maintain comprehensive monitoring for reliability while simplifying operations by presenting segmented, prioritized views that reduce operational complexity and make it easier for operators to manage and respond to tasks.
Data Source
AI summary
The procedure includes referring to data including information on an operation task performed with respect to each of a plurality of devices, the data being associated with each of the plurality of devices, extracting a first device in which a number of operation tasks performed during a specific period satisfies a criterion, displaying the information on the operation task performed during the specific period with respect to the first device, in association with the first device, upon receiving designation of a time or a first time zone, referring to the data, extracting a second device in which the number of operation tasks performed in a second time zone depending on the time or the first time zone satisfies a criterion, and displaying the information on the operation task performed in the second time zone with respect to the second device, in association with the second device.