Display Apparatus User Experience Index Feedback

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Solution Overview

Problem

Users find it challenging to efficiently utilize the various functions of display apparatuses due to the diversity of control methods, which can be confusing and require a method to enhance user experience and functionality.

Innovation Solution

A display apparatus and control method that include a processor to determine and display a user experience index based on user commands, using input devices such as remote controllers, motion, and voice recognition, to provide feedback on efficient usage and suggest alternative methods for improved functionality.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple control methods are provided for executing display apparatus functions, then functionality and versatility are improved, but ease of operation deteriorates due to user confusion

Engineering Contradiction:
ImprovefunctionalityVSAvoidease of operation
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system provides feedback to users by displaying experience indices that indicate the efficiency or quality of different control methods. This feedback mechanism helps users understand which control methods are more effective, thereby improving ease of operation while maintaining multiple control options for versatility

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system automatically tracks and analyzes user interaction patterns with different control methods, storing experience indices without requiring explicit user input. This self-service approach allows the system to learn and adapt to user preferences, making the diverse control methods easier to use over time

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If diverse control methods are implemented, then adaptability is improved, but device complexity increases

Engineering Contradiction:
ImproveadaptabilityVSAvoiddevice complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The experience index storage and processing system serves multiple functions: it tracks user preferences, evaluates control method effectiveness, and provides feedback for improving ease of use. This universal component handles diverse control methods through a unified mechanism, managing adaptability without proportionally increasing complexity

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10444861B2Display apparatus and control method thereof
Publication Date: 2019.10.15 SAMSUNG ELECTRONICS CO LTD
  • US10444861B2 patent drawing
  • US10444861B2 patent drawing
  • US10444861B2 patent drawing

AI summary

Provided is a display apparatus, which includes a display, an inputter or input device configured to input user commands to execute a function of the display apparatus, a storage configured to store a user experience index matched with each of the user commands where the user experience index represents utilization of the display apparatus by a user, and a processor configured to determine the user experience index corresponding to the input user command based on a previously-stored user experience index, and control the display to display the determined user experience index.