Display Zone Activity Analysis for Context-Aware User Assistance
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Solution Overview
Problem
Current assistance systems on electronic terminals often lack coherence and provide inadequate assistance, leading to an overload of inappropriate notifications that can be counterproductive.
Innovation Solution
A method for analyzing user activity on electronic terminals by obtaining contextual characteristics from display zones, using gaze direction, system activity, and input data, to determine activity indicators such as productivity, attention, complexity, and introspection, which are used to improve cross-cutting assistance systems.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Stability of the object's composition
If cross-cutting assistance systems are implemented to provide unified assistance across applications, then coherence of assistance is improved, but the system may still provide inadequate assistance and generate too many inappropriate notifications
Solution Approach 1:
The patent divides the screen into multiple display zones and analyzes user activity separately in each zone by obtaining contextual characteristics (gaze direction, system activity, input data) specific to each zone. This localized analysis enables the assistance system to provide contextually appropriate notifications for each zone rather than generating generic notifications across the entire screen, thereby reducing notification overload while maintaining coherence.
Solution Approach 2:
The system continuously monitors user activity in each display zone and uses this feedback to dynamically adjust assistance provision. By analyzing contextual characteristics and determining activity indicators in real-time, the system can adapt its notification strategy to user needs, providing assistance only when appropriate and avoiding unnecessary notifications that would contribute to overload.
2Ease of operation
If assistance systems provide more notifications to help users, then user support is improved, but user engagement deteriorates due to boredom and time waste
Solution Approach 1:
Instead of providing continuous notifications across all screen areas, the system applies partial action by focusing assistance only on display zones where user activity indicators suggest it is needed. By selectively providing notifications based on localized analysis of each zone's contextual characteristics, the system avoids excessive notifications that would bore users while still providing adequate support where required.
Solution Approach 2:
The system dynamically changes parameters of notification provision based on detected user activity. By monitoring contextual characteristics such as gaze duration, interaction type, and system activity in each display zone, the system adjusts notification frequency and content to match user needs, transforming a static notification system into an adaptive one that maintains user engagement.
3Adaptability or versatility
If intrinsic assistance mechanisms are integrated into each application, then application-specific assistance is improved, but coherence deteriorates due to disparities between different applications
Solution Approach 1:
The patent implements a universal cross-cutting assistance system that operates across multiple applications and display zones. By analyzing contextual characteristics (gaze direction, system activity, input data) and determining activity indicators in a unified manner for each zone regardless of which application is displayed, the system provides consistent assistance coherence while still adapting to application-specific contexts through localized zone analysis.
Data Source
AI summary
A method for analyzing activity of a user of an electronic terminal is disclosed. The method includes obtaining contextual characteristics associated with at least one zone among a plurality of display zones of at least one screen of the electronic terminal, as a function of usage data of the terminal comprising data relating to a direction of gaze, data relating to a system activity of the terminal and/or data input to the terminal; and determining at least one activity indicator on the zone, depending on the contextual characteristics associated with the zone.