Disposable Email Address System for Service Provider Communication

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Users face difficulties in finding and contacting service providers for specific services without disclosing personal information, which can lead to misuse and unwanted communications.

Innovation Solution

The system generates a disposable email address (DEA) associated with a user's email account for service inquiries, allowing communication with service providers without revealing the user's actual email address, and automatically deactivates the DEA once the service is completed or after a certain period.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users provide personal information (email address) to service providers, then service information and quotes can be received, but personal information may be disclosed to entities without permission and misused

Engineering Contradiction:
Improveability to receive service informationVSAvoidpersonal information disclosure and misuse
Core Design Contradiction:
Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The patent introduces a disposable email address (DEA) as an intermediary between the user's personal email account and service providers. The DEA receives emails from service providers and forwards them to the user's actual email account, preventing direct exposure of the personal email address while maintaining communication functionality

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent creates temporary, disposable email addresses that are generated for specific service inquiries and automatically deactivated after a predetermined period or upon completion of the service transaction. This eliminates the need for long-term email address exposure and reduces the window for potential misuse

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

2Ease of operation

If users provide personal information to multiple service providers, then service information can be obtained, but users receive unwanted emails for an extended period even after services are completed

Engineering Contradiction:
Improveability to communicate with service providersVSAvoidextended period of receiving unwanted emails
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The disposable email address is automatically deactivated after a predetermined time period or upon completion of the service transaction, naturally limiting the duration during which service providers can send emails. This prevents the extended period of receiving unwanted emails that would occur with permanent email addresses

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

Solution Approach 2:

The system implements periodic deactivation of the DEA based on time-based criteria or service completion status, creating a natural endpoint for email communications with service providers and preventing indefinite receipt of unwanted emails

Inventive Principle:
Principle #19Periodic action

3Adaptability or versatility

If users search for and contact multiple service providers, then service options can be evaluated, but the process becomes difficult and time-consuming

Engineering Contradiction:
Improveability to evaluate multiple service optionsVSAvoidtime required to identify and contact service providers
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The disposable email address serves multiple functions simultaneously: it acts as the user's email address for communicating with multiple different service providers, automatically forwards emails to the user's personal account, and manages the communication lifecycle by self-deactivating. This universal tool simplifies the process of evaluating multiple service options without requiring separate communication channels for each provider

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11863504B2Communication with service providers using disposable email accounts
Publication Date: 2024.01.02 YAHOO ASSETS LLC
  • US11863504B2 patent drawing
  • US11863504B2 patent drawing
  • US11863504B2 patent drawing

AI summary

One or more computing devices, systems, and/or methods for facilitating communications with service providers using disposable email addresses (DEAs) are provided. A first email, associated with a requested service, may be received from an email account. A set of service providers may be determined based upon the requested service. A DEA corresponding to the email account may be generated. A second email, comprising an indication of the DEA, may be generated based upon the first email. The second email may be transmitted to a set of email accounts associated with the set of service providers. Emails received from the set of email accounts that are addressed to the DEA may be transmitted to the email account. Responsive to receiving a request to deactivate the DEA from a device associated with the email account and/or responsive to determining that the requested service is completed, the DEA may be deactivated.