Disposable Email Mediation for Private Service Provider Requests

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Solution Overview

Problem

Users face difficulties in finding and contacting service providers, often requiring personal information disclosure, which can lead to misuse and unwanted promotional content, and the process is time-consuming.

Innovation Solution

A system that uses a language model to update service requests with supplemental parameters, generates a disposable email address for communication, and facilitates interactions with service providers without revealing personal information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users provide personal information to service providers, then service information and quotes can be received, but personal information may be disclosed to entities without permission and misused

Engineering Contradiction:
Improveservice information deliveryVSAvoidpersonal information disclosure and misuse
Core Design Contradiction:
ReliabilityVSObject-affected harmful factors

Solution Approach 1:

The patent introduces a disposable email address as an intermediary between the user and service providers. This mediator allows service information to be delivered while preventing direct exposure of the user's personal email address, thus blocking the channel for personal information disclosure and misuse while maintaining communication functionality.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent employs disposable email addresses that are temporary and single-use. These short-living electronic objects serve the purpose of receiving service information and quotes, then become obsolete after use. This disposable approach eliminates the need for users to repeatedly expose their permanent personal information while still enabling reliable service communication.

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

2Reliability

If users provide personal information to service providers, then service communication is enabled, but users receive unwanted promotional emails for an extended period

Engineering Contradiction:
Improveservice provider communicationVSAvoidunwanted promotional content
Core Design Contradiction:
ReliabilityVSObject-generated harmful factors

Solution Approach 1:

The disposable email address automatically expires after serving its purpose for receiving service-related communication. This temporal limitation ensures that promotional emails can only be sent during the active period of the disposable address, naturally curtailing the duration of unwanted promotional content exposure without affecting the reliability of service provider communication during the needed timeframe.

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

3Ease of operation

If users directly contact service providers, then service requests can be made, but the process is time-consuming and difficult

Engineering Contradiction:
Improveservice provider contact processVSAvoidservice provider search and contact time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs preliminary actions by automatically generating disposable email addresses and pre-configuring communication channels between users and service providers. This advance preparation eliminates the need for users to manually search for and contact multiple service providers, significantly reducing the time and effort required while simplifying the overall service acquisition process.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS20260106854A1System and method for facilitating communication with service providers
Publication Date: 2026.04.16 YAHOO ASSETS LLC
  • US20260106854A1 patent drawing
  • US20260106854A1 patent drawing
  • US20260106854A1 patent drawing

AI summary

One or more computing devices, systems, and/or methods for facilitating communications with service providers are provided. In an example, a first request for a service may be received from a first email account. The first request may be updated using a language model to generate an updated request for the service, wherein the updated request includes one or more supplemental parameters. A set of service providers may be determined for the service. A first message may be generated based upon the updated request. The first message may be provided to the set of service providers associated with the service. A second message may be received from a first service provider of the set of service providers. Content may be provided to the first user based upon the second message.