Distributed Active Learning for Calibrated NLP Resource Metrics

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Solution Overview

Problem

Natural language assessments of resources introduce biases and information asymmetry, leading to inaccurate resource capacity prioritization due to omissions and lack of consideration for user response changes over time, which conventional systems fail to address effectively.

Innovation Solution

A system that recalibrates user sentiment scores based on historical records and machine learning models to generate dialogue items, dynamically updating weights and generating queries to improve resource allocation by accounting for user biases and providing explainable scoring.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If natural language assessments are used to characterize resources, then subjective user perspectives and qualitative insights are captured, but biases and information asymmetry introduce inaccuracy in resource capacity prioritization

Engineering Contradiction:
Improvecapture of subjective user perspectivesVSAvoidaccuracy of resource capacity prioritization
Core Design Contradiction:
Adaptability or versatilityVSMeasurement precision

Solution Approach 1:

The patent introduces an intermediary system comprising a dialogue generation model and sentiment calibration mechanism that mediates between raw natural language assessments and quantitative resource metrics. The system generates targeted dialogue items to elicit clarifying responses from users and calibrates sentiment scores against historical data and quantitative benchmarks, thereby reducing biases while preserving qualitative insights.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system implements feedback loops where users receive generated dialogue items based on their initial assessments, provide refined responses, and see their sentiment scores updated based on calibration against historical records and quantitative metrics. This iterative feedback process progressively improves measurement accuracy while maintaining user perspective.

Inventive Principle:
Principle #23Feedback

2Speed

If conventional systems process natural language assessments, then processing speed is maintained, but changes in user response over time are not considered

Engineering Contradiction:
Improveprocessing speedVSAvoidaccountability for user response changes
Core Design Contradiction:
SpeedVSReliability

Solution Approach 1:

The system dynamically adapts its processing based on user response patterns over time. The dialogue generation model adjusts its queries based on historical calibration data, and the sentiment calibration process continuously updates weights based on changing user responses. This dynamic approach maintains processing efficiency while capturing temporal variations in user perspectives.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system performs preliminary calibration using historical records before processing new assessments. By pre-establishing baseline sentiment scores and calibration factors from historical data, the system can quickly process new user responses without needing to re-evaluate all historical interactions, thus maintaining speed while improving reliability.

Inventive Principle:
Principle #10Preliminary action

3Device complexity

If natural language assessments are used without calibration, then system complexity is reduced, but omissions of substantive information occur

Engineering Contradiction:
Improvesystem complexityVSAvoidomissions of substantive information
Core Design Contradiction:
Device complexityVSLoss of information

Solution Approach 1:

The patent segments the natural language assessment process into distinct components: initial sentiment analysis, dialogue generation for clarification, calibration against historical data, and quantitative metric derivation. This segmentation allows the system to target specific information gaps systematically without requiring complete reanalysis of all input data, managing complexity while reducing information loss.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system changes parameters such as sentiment score weights and calibration factors based on historical data and user response patterns. By dynamically adjusting these parameters, the system can emphasize different aspects of user responses to capture substantive information that would otherwise be omitted, without requiring a complete redesign of the assessment system.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS12411874B2Distributed active learning in natural language processing for determining resource metrics
Publication Date: 2025.09.09 CAPITAL ONE SERVICES LLC
  • US12411874B2 patent drawing
  • US12411874B2 patent drawing
  • US12411874B2 patent drawing

AI summary

A method includes a system for improving machine-learning-based resource allocation by calibrating resource-related sentiments used to configure a dialogue generation model and updating a prior sentiment based on a response to a generated dialogue item, including a set of processors. Embodiments may also include a non-transitory, machine-readable media storing program instructions that, when executed by the set of processors, performs operations including retrieving a historical record associated with a user and a first natural language input provided by the user for a resource. Embodiments may also include determining, with a first machine learning model, an intermediate sentiment score based on the first natural language input. Embodiments may also include modifying, with the first machine learning model, the intermediate sentiment score based on the historical record to produce a new sentiment score.