Distributed Communication Controller for Wearable Enterprise Mobility

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Solution Overview

Problem

Users in enterprise facilities face challenges with uninterrupted communication due to gaps in access to communication networks and the need to carry bulky devices, as well as limitations in current systems that fail to seamlessly integrate communication technologies and provide reliable mobility for calls and conference calls.

Innovation Solution

A distributed communication controller system that detects and verifies user devices within proximity, providing enterprise communication services without requiring devices to have processing capabilities, allowing for seamless mobility and integration of communication technologies by handling processing between wearable devices and servers, and enabling audio and video transmission to separate devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If users carry personal devices with all necessary hardware and software for enterprise communications, then communication functionality is improved, but device portability and user mobility deteriorate due to bulky and heavy devices

Engineering Contradiction:
Improvecommunication functionalityVSAvoiddevice weight
Core Design Contradiction:
Adaptability or versatilityVSWeight of moving object

Solution Approach 1:

The system segments communication functionality from physical devices. Instead of requiring a single device to contain all communication hardware and software, the patent divides the system into distributed communication controllers throughout the enterprise facility that provide communication services locally, allowing users to access enterprise communication services through lightweight personal devices without carrying bulky communication equipment

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

Distributed communication controllers act as intermediaries between the enterprise communication network and user devices. These controllers provide communication services locally within the enterprise facility, enabling users to maintain calls and communications without relying on external cellular networks or carrying heavy communication devices, thus resolving the contradiction between communication capability and device portability

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If distributed communication controllers are deployed throughout the enterprise facility, then communication reliability is improved, but system complexity increases

Engineering Contradiction:
Improvecommunication reliabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The distributed communication controllers are designed as universal units that can be deployed throughout the enterprise facility, each providing the same set of communication services. This multi-functionality approach simplifies the overall system architecture by using identical standardized components rather than complex specialized systems, thereby improving reliability through redundancy while controlling system complexity through standardization

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11503440B2Methods and systems for providing enterprise services to wearable and mobile devices
Publication Date: 2022.11.15 AVAYA MANAGEMENT LP
  • US11503440B2 patent drawing
  • US11503440B2 patent drawing
  • US11503440B2 patent drawing

AI summary

Methods and systems are provided for enhancing communications mobility in an enterprise using a distributed communication controller. The distributed communication controller identifies a user device, verifies the device and delivers enterprise communication services to the user via the user device without requiring the execution of an enterprise communication application by the wearable device. When the user device is a wearable device, a wireless message is sent from the wearable device in physical proximity to the distributed communication controller that contains identification information. Based on the identification information, user information associated with the user of the user device is retrieved and then used to determine whether enterprise communication services are available for the user. Next, the user is verified through an interaction with the user device and the distributed communication controller and the enterprise communication services are provided to the user by the distributed communication controller.