Distributed Over-Lock Management for Self-Storage Facilities
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Solution Overview
Problem
Self-storage facility owners face burdensome and costly processes when managing over-locks for delinquent accounts, including time-consuming manual removals, high costs of electronic locks, and delayed access for customers due to the need for on-site attendants.
Innovation Solution
A distributed over-lock system using a mobile device to retrieve a decrypted unlock code from a remote server, allowing customers to access their storage units without on-site assistance by entering an identifier, which is associated with an encrypted unlock code, enabling immediate access and reducing operational costs.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Extent of automation
If conventional electronic over-locks are used, then automated and remote locking/unlocking functions are provided, but significant capital improvements and continuous power consumption are required
Solution Approach 1:
The patent uses disposable paper over-locks instead of expensive electronic locks. These simple paper over-locks can be easily applied and removed without requiring capital improvements or continuous power consumption, while still providing the necessary security function during the delinquency period.
Solution Approach 2:
The patent replaces the electronic locking mechanism with a manual mechanical over-lock system. The over-lock is applied manually by facility staff and removed manually by customers or staff, eliminating the need for electronic components, power supplies, and associated infrastructure.
2Ease of manufacture
If standard combination over-locks are used, then cost is reduced, but delinquent customers can recognize unlock codes and access is delayed
Solution Approach 1:
The patent uses disposable paper over-locks with unique identification numbers instead of reusable combination locks. Each over-lock is single-use and cannot be reused, eliminating the problem of customers recognizing and memorizing unlock codes. The simplicity and low cost of the paper over-lock maintain affordability while improving security.
3Reliability
If manual over-lock removal by personnel is required, then access control is maintained, but time and operational costs increase
Solution Approach 1:
The patent enables customers to self-service the over-lock removal process. Customers can remove the over-lock themselves by providing their identification number and receiving the correct combination code, eliminating the need for facility staff to physically visit each unit. This maintains access control while dramatically improving operational efficiency.
Solution Approach 2:
The patent introduces an intermediary system (the over-lock notification and code delivery mechanism) that bridges the gap between facility staff and customers. The system automatically communicates the removal code to the customer, enabling self-service without requiring direct staff intervention at the storage unit.
4Ease of operation
If on-site attendants are required for over-lock management, then immediate access can be provided, but operational costs increase
Solution Approach 1:
The patent enables customers to independently manage the over-lock process without requiring on-site attendants. Customers receive notification when their over-lock should be removed, provide their identification number, and receive the code to unlock themselves, maintaining immediate access capability while eliminating attendant costs.
Solution Approach 2:
The system performs preliminary actions by pre-assigning unique identification numbers to over-locks and pre-configuring the notification and code delivery mechanisms. This preparation enables the self-service process to work seamlessly when customers need access, without requiring on-site personnel to be physically present.
Data Source
AI summary
The disclosure generally relates to a system and method for managing distributed encrypted combination over-locks from a remote location. In an exemplary embodiment, the invention is directed to a distributed management system for self-storage facilities that provide customers with immediate access to an over-locked space upon payment of delinquent past due balances.