Distributed Voice Application Execution System for Scalable User Access
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Solution Overview
Problem
Existing centralized voice services platforms are inflexible, costly, and limited in their ability to provide personalized services due to their reliance on high-end centralized computing and telephony infrastructure, leading to issues with scalability, security, and user access, especially during peak usage and for multiple service providers.
Innovation Solution
A Distributed Voice Application Execution System (DVAESA) architecture that uses a data network to deliver voice applications, allowing users to access services via local devices with speech recognition capabilities, eliminating the need for dedicated telephone lines and enabling personalized and scalable voice services across multiple providers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If a centralized voice services platform uses high-end computing devices to provide voice services, then the system can support multiple simultaneous users, but the system becomes inflexible, costly, and difficult to deploy and manage
Solution Approach 1:
The patent segments the centralized voice services platform into distributed voice application servers that can be independently deployed and managed across multiple locations. Each server handles a portion of the voice processing workload, allowing the system to support multiple simultaneous users while reducing the complexity at any single deployment location.
Solution Approach 2:
The patent transitions from a single centralized location to a multi-dimensional distributed architecture where voice application servers are deployed across multiple geographic locations and network nodes. This dimensional expansion allows the system to maintain high capacity while reducing local complexity through distributed management.
2Reliability
If a centralized voice services platform is configured with many telephone line ports to ensure always-on access, then user accessibility improves, but the cost of maintaining hardware and software elements becomes prohibitive
Solution Approach 1:
The patent creates a universal distributed voice application server architecture that can serve multiple users through shared network infrastructure rather than requiring dedicated telephone line ports for each user. The system provides always-on access through network connectivity while reducing hardware costs by eliminating redundant telephony equipment.
Solution Approach 2:
The patent uses virtualization and software-based voice processing that can be replicated across multiple servers rather than requiring physical copies of expensive telephony hardware. This allows the system to maintain high availability through redundancy while reducing the quantity of expensive physical hardware needed.
3Ease of operation
If a centralized voice services platform uses speech recognition processing, then voice services can be provided to users, but the system requires extensive configuration management that is often performed manually and may require service suspension
Solution Approach 1:
The patent implements preliminary configuration of voice application servers during the deployment phase, creating templates and automated provisioning systems that prepare the infrastructure in advance. This allows rapid reconfiguration and deployment without requiring manual changes or service suspensions during normal operation.
Solution Approach 2:
The patent implements self-service automated configuration management systems that can dynamically provision and reconfigure voice application servers without manual intervention. The system automatically handles deployment, updates, and reconfiguration tasks, eliminating the need for service suspension and reducing reconfiguration time.
4Adaptability or versatility
If a centralized voice services platform concentrates hardware and software configurations on a small number of high-end servers, then the system can provide complex voice applications, but the system becomes hard to monitor, manage, and change as business conditions dictate
Solution Approach 1:
The patent segments the concentrated configuration management functions into distributed components across multiple voice application servers. Each server maintains its own configuration and can be independently monitored and managed, making the system more adaptable to business changes while improving operational ease through localized management.
Solution Approach 2:
The patent implements feedback mechanisms in the distributed architecture where each voice application server continuously reports status, performance, and configuration information to a central management system. This enables real-time monitoring and easy reconfiguration as business conditions change, maintaining adaptability while improving operational ease.
Data Source
AI summary
A system and method embodying the invention utilizes voice applications that are performed by voice applications agents resident on user local devices to deliver messages to the users. The voice applications can also be used to collect information from the users. Also, voice applications can be used to allow users to purchase goods and services. Voice applications for these purposes could be customized to take into account the individual characteristics of the users.