Distributed VoIP Voice Mail with Backup Redundancy

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Solution Overview

Problem

Centralized voice mail systems in VoIP networks face high costs and reliability issues due to the need for expensive central processing equipment and lack of redundancy, leading to operational disruptions and limited scalability.

Innovation Solution

Implementing a distributed peer-to-peer network device architecture where each network device has a voice mail module to provide local voice mail functionality, allowing backup devices to take over and queue messages, thus improving reliability and availability without relying on central equipment.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If centralized voice mail equipment is used, then voice mail functionality can be provided, but system reliability decreases and costs increase

Engineering Contradiction:
Improvesystem reliabilityVSAvoidcentral processing equipment
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the centralized voice mail system into distributed voice mail modules located at individual network devices. Each network device maintains its own voice mail functionality independently, eliminating the single point of failure associated with centralized equipment. This segmentation directly improves system reliability while reducing dependence on complex central processing infrastructure.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements copying of voice mail functionality across multiple network devices. Each network device contains a copy of the voice mail module that can operate autonomously. When one device fails, other devices with identical functional copies can continue providing voice mail services, thereby enhancing reliability without requiring complex redundancy systems.

Inventive Principle:
Principle #26Copying

2Ease of manufacture

If centralized voice mail equipment is used, then voice mail services can be provided, but costs increase due to expensive equipment and upgrading requirements

Engineering Contradiction:
ImprovecostVSAvoidscalability
Core Design Contradiction:
Ease of manufactureVSAdaptability or versatility

Solution Approach 1:

By segmenting voice mail functionality into distributed modules at individual network devices, the system eliminates the need for expensive centralized processing equipment. Each network device performs voice mail functions locally, reducing overall system cost while maintaining scalability through simple addition of new network devices to the distributed architecture.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The distributed voice mail system enables self-service operation where each network device independently provides voice mail functionality without requiring costly central processing support. Network devices can operate autonomously, and the system scales naturally as devices are added, eliminating the need for expensive upgrades to central equipment.

Inventive Principle:
Principle #25Self-service

3Reliability

If centralized voice mail equipment is used, then voice mail processing can be handled, but system availability decreases due to single point of failure

Engineering Contradiction:
ImproveavailabilityVSAvoidcentral processing equipment
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the monolithic centralized voice mail system into distributed segments at individual network devices. This segmentation eliminates the single point of failure characteristic of centralized systems, as each network device can independently provide voice mail services. The resulting improvement in availability is achieved without introducing complex centralized processing infrastructure.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent implements beforehand cushioning by distributing voice mail functionality across multiple network devices before any failure occurs. Each network device is equipped with complete voice mail capabilities, creating a cushion of redundancy that activates automatically when one device fails, ensuring continuous availability without requiring complex centralized backup systems.

Inventive Principle:
Principle #11Beforehand cushioning (Prior cushioning)

Data Source

PatentUS7751537B2Peer to peer voice over IP network with distributed call processing
Publication Date: 2010.07.06 AVAYA CANADA CORP
  • US7751537B2 patent drawing
  • US7751537B2 patent drawing
  • US7751537B2 patent drawing

AI summary

A network device has a voice mail module adapted to provide voice mail functionality for calls of a first type directed to the network device. The calls of the first type are originally intended for the network device. The voice mail module also provides voice mail functionality for calls of a second type directed to the network device. The calls of the second type are originally intended for one or more other network devices in respect of which the network device has been designated as a backup. In a system having such network devices, voice mail functionality may be provided locally at the network devices. The network devices may be implemented as telephones. In the event that a network device is no longer available on the network, another network device designated as a backup network device takes voice mail messages for the network device that is unavailable. This significantly improves overall system reliability and availability.