Distribution Center Error Correction via Visual Workstation Guidance

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Solution Overview

Problem

Current product distribution systems in distribution centers face challenges in managing and correcting errors associated with product transport tubs, particularly in conveying damaged or irregularly sized tubs, which can disrupt the workflow and require manual intervention, often involving individuals with varying levels of understanding and capability, including those with mental disabilities.

Innovation Solution

A targeted product distribution system that includes a method for identifying and correcting errors using a central computer system, which receives error signals, stores information, and transmits instructions to a workstation for correction, utilizing object identifier information and confirmation signals to ensure accurate error handling and workflow resumption, employing text, icons, or pictures for clear instructions.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If manual intervention is used to correct errors in product transport tubs, then individuals with varying levels of understanding can contribute, but workflow efficiency decreases and requires more time for correction

Engineering Contradiction:
Improveability to hire individuals with varying capabilitiesVSAvoidworkflow efficiency
Core Design Contradiction:
Adaptability or versatilityVSProductivity

Solution Approach 1:

The system provides self-service through automated error detection and correction guidance. The central computer automatically detects errors in product transport tubs and provides step-by-step instructions to workers, eliminating the need for complex manual judgment while enabling individuals with varying capabilities to perform corrections efficiently.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical inspection and judgment with an automated computer-based system that uses sensors and algorithms to detect errors. This substitution maintains productivity by automating the detection process while simplifying the correction process for workers through clear instructional guidance.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Speed

If automated conveyance is implemented for product transport tubs, then workflow speed increases, but errors in damaged or irregularly sized tubs disrupt the automated process

Engineering Contradiction:
Improveconveyance speedVSAvoidworkflow continuity
Core Design Contradiction:
SpeedVSReliability

Solution Approach 1:

The system implements feedback through automated error detection that monitors product transport tubs during conveyance. When errors are detected, the system provides feedback signals to divert the tubs to correction workstations, ensuring that automated conveyance continues smoothly for proper tubs while identifying and addressing problematic ones without complete workflow disruption.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent introduces intermediary correction workstations as mediators between the automated conveyance system and error-prone tubs. These workstations handle the correction of damaged or irregularly sized tubs, allowing the main automated conveyance system to maintain high speed while the intermediary processes handle reliability issues.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Manufacturing precision

If clear instructional displays are provided at workstations, then correction accuracy improves for individuals with mental disabilities, but device complexity increases

Engineering Contradiction:
Improvecorrection accuracyVSAvoidworkstation system complexity
Core Design Contradiction:
Manufacturing precisionVSDevice complexity

Solution Approach 1:

The instructional display system is segmented into clear, discrete steps that present information in manageable units. Each correction task is broken down into sequential instructions with visual aids, making complex correction processes understandable for individuals with varying cognitive abilities while keeping each individual display element relatively simple.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system uses visual copying through icons, pictures, and graphical representations that replicate the physical objects and actions required for correction. This visual copying provides clear instructions without requiring complex text processing or abstract reasoning, improving accessibility while using standard display technologies.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS9248966B2Targeted product distribution system and method
Publication Date: 2016.02.02 WALGREEN CO
  • US9248966B2 patent drawing
  • US9248966B2 patent drawing
  • US9248966B2 patent drawing

AI summary

A targeted product distribution system is described herein with respect to an exemplary management of product flow through a distribution center. Specifically, the system and method described herein is directed to the management and display of direct and easily-understood instructions, such that average individuals, as well as those with mental disabilities, will be able to contribute equally to the overall process.