Configurable Document Server Error Routing

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Solution Overview

Problem

Conventional document transport systems lack the ability to intelligently select the best network for document communication based on document type and often fail to correctly route, convert, or transmit documents, leading to errors and inefficiencies.

Innovation Solution

A configurable document server and queue processor that allow administrators to set error prevention options and dynamically allocate document flows across multiple servers, using the DocTrans module for intelligent routing and load balancing, ensuring efficient document processing and accurate workflow.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If conventional transports use the same network to transport all documents, then network simplicity is maintained, but document transmission accuracy and efficiency deteriorate because networks cannot be intelligently selected based on document type

Engineering Contradiction:
Improvedocument transmission accuracyVSAvoidnetwork selection complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system changes the parameter of network selection by introducing document-type-based routing logic. The DocTrans module examines document properties (type, size, urgency) and dynamically selects appropriate networks (public, private, secure) based on matching criteria, transforming a static single-network approach into a dynamic multi-network selection system

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The DocTrans module acts as an intermediary between documents and networks. It receives documents, analyzes their characteristics, and routes them to appropriate networks using configurable rules and criteria, thereby mediating between the document sender and the complex network selection process

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If document servers route documents without verification, then routing speed is maintained, but document conversion and transmission errors increase

Engineering Contradiction:
Improvedocument conversion accuracyVSAvoiddocument processing time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system performs preliminary verification actions before document routing. The DocTrans module checks document format compatibility, validates conversion requirements, and pre-assesses transmission feasibility using configurable criteria, preventing errors before they occur rather than correcting them after routing

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback mechanisms where the DocTrans module monitors document conversion status and transmission outcomes. When conversion errors or transmission failures are detected, the module generates error messages and can trigger retry logic or alternative routing decisions based on configurable error handling rules

Inventive Principle:
Principle #23Feedback

3Reliability

If administrators cannot configure error prevention options, then system simplicity is maintained, but document workflow accuracy deteriorates due to unavoidable transmission and conversion errors

Engineering Contradiction:
Improvedocument workflow accuracyVSAvoidconfiguration complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system introduces dynamic configurability through the DocTrans module, which allows administrators to adjust error prevention criteria, routing rules, and validation parameters based on organizational needs. The module can enable or disable specific verification steps, convertion checks, and error handling behaviors, making the system adaptable to different workflow requirements

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system changes operational parameters through configurable settings that control document handling behavior. Administrators can modify parameters such as required conversion formats, transmission protocols, error thresholds, and routing priorities, allowing the same DocTrans module to adapt to different document types and organizational policies

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS10652423B2Configurable document server
Publication Date: 2020.05.12 OPEN TEXT SA ULC
  • US10652423B2 patent drawing
  • US10652423B2 patent drawing
  • US10652423B2 patent drawing

AI summary

A configurable document server is described. In some embodiments, the configurable document server can enable administrators to set an option that prevents documents from being routed to users when the configurable document server experiences some types of errors. When the configurable document server determines that such an error condition exists, it may prevent the routing of the corresponding document. By preventing documents causing errors from being routed, the configurable document server enables administrators to improve the accuracy of document workflow and thereby improve productivity of users.