Document Transaction Gateway for Third-Party Workflow Integration

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Existing document transaction workflows are inefficient, cumbersome, and error-prone, requiring users to manually gather and submit documents outside the organizational workflow, leading to human stress and loss of productivity.

Innovation Solution

A gateway system integrating a third-party workflow with a document banking system, featuring a front-end module for user interfaces and a controller for authentication and document transfer, allowing seamless document transactions within the workflow by enabling users to login, select, and transfer documents from their account to a third-party account.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users manually gather and submit documents outside the organizational workflow, then document submission can be completed, but the process becomes cumbersome and time-consuming

Engineering Contradiction:
Improvedocument submission processVSAvoidtime required for document transaction
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent merges the document submission process with the organizational workflow by integrating the document account system into the existing workflow platform. Users can now submit documents directly within the workflow interface without leaving the application process, combining what were previously separate actions into a unified process.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system performs preliminary action by allowing users to upload and store documents in their document accounts before they are needed for any workflow. This pre-positioning of documents eliminates the need for manual gathering at the time of submission, and the gateway automatically retrieves and associates the correct documents when workflows require them.

Inventive Principle:
Principle #10Preliminary action

2Adaptability or versatility

If users separately login to document account to transfer documents, then document transfer is enabled, but the third party workflow becomes disassociated from document account

Engineering Contradiction:
Improvedocument transfer capabilityVSAvoidworkflow integration complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The gateway serves as an intermediary component that bridges the document account system and the third-party workflow. It handles authentication, document retrieval, and transfer operations transparently, allowing both systems to maintain their independence while achieving seamless integration through the gateway's mediating functions.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The gateway is designed as a universal interface that can work with multiple different third-party workflows while maintaining a single document account system. It provides multi-functional capabilities including authentication, document retrieval, transfer, and association, serving various workflow types through a unified mechanism.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Reliability

If organization manually associates submitted documents with user, then document-user correlation is established, but organizational productivity decreases

Engineering Contradiction:
Improvedocument association accuracyVSAvoidorganizational productivity
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system implements self-service by automatically performing the document-user association process without requiring manual intervention from organizational staff. The gateway automatically retrieves user identifiers from the workflow, fetches the corresponding documents from the user's document account, and associates them with the correct user and workflow instance, eliminating the manual correlation task entirely.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The gateway employs feedback mechanisms by continuously monitoring workflow status and document submission events. It receives feedback from the workflow system about which documents are needed and automatically responds by retrieving and associating the appropriate documents, creating a closed-loop system that maintains accuracy without manual oversight.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS9825935B2Gateway facilitating document transactions and related methods
Publication Date: 2017.11.21 CONDUENT BUSINESS SERVICES LLC
  • US9825935B2 patent drawing
  • US9825935B2 patent drawing
  • US9825935B2 patent drawing

AI summary

Embodiments of the present disclosure disclose gateway facilitating document transactions and related methods. Specifically, the disclosure discloses a gateway facilitating document transactions within a third party workflow. The gateway includes a front-end module and a controller. The front-end module is configured for providing one or more interfaces to a user to perform a document transaction, the one or more interfaces being configured for allowing the user to login into a document banking account of the user; displaying one or more documents available in the document banking account of the user; and allowing the user to select one or more documents for the transaction. The controller, interacting with the front-end module, and being configured for authenticating the third party, and the user for the document transaction; and based on the authentication, transferring the one or more documents selected by the user from the document banking account of the user to a document banking account of the third party.