Document Orchestration System for Dynamic Consent Management
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Solution Overview
Problem
Electronic commerce faces challenges in orchestrating consent requirements, leading to repetitive requests for consent information due to unreliable digital capture, which compromises security and convenience.
Innovation Solution
A system and method for dynamically adjusting consent levels in electronic commerce transactions, involving reactivation of dormant system resources, transferring profiles, activating consent and security schemes, and replacing default security applications, to efficiently manage consent and security protocols.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If consent information is captured digitally in electronic commerce transactions, then transaction efficiency and convenience are improved, but reliability of consent capture deteriorates leading to repetitive requests
Solution Approach 1:
The system performs preliminary actions by proactively reaching out to customers before consent information expires or becomes invalid. The orchestration system monitors consent status and initiates renewal processes in advance, preventing transaction interruptions and maintaining reliability without sacrificing efficiency.
Solution Approach 2:
The system implements feedback mechanisms by continuously monitoring consent status, validity periods, and transaction requirements. This feedback loop enables the system to automatically detect when consent needs renewal and trigger appropriate actions, ensuring reliable consent capture while maintaining efficient transaction processing.
2Reliability
If security protocols are strengthened to address security risks, then security is improved, but transaction flexibility and ease deteriorate
Solution Approach 1:
The system applies dynamics by making security protocols adaptive rather than static. Security measures are dynamically adjusted based on transaction context, consent status, and risk assessment. This allows the system to maintain high security standards while preserving transaction flexibility through automated, context-aware security enforcement.
Solution Approach 2:
The system enables self-service by automatically managing consent tracking, validation, and renewal processes. This automation eliminates manual security checks that would reduce transaction flexibility, allowing the system to maintain robust security protocols while enabling smooth, flexible transaction processing through intelligent self-management.
3Reliability
If consent requirements are repeatedly requested for each transaction, then consent reliability is improved, but transaction time and customer experience worsen
Solution Approach 1:
The system performs preliminary actions by pre-capturing and storing consent information during initial customer interactions. This consent data is then reused across multiple transactions within its validity period, eliminating the need for repeated consent requests and reducing transaction time while maintaining consent reliability through systematic tracking and validation.
Solution Approach 2:
The system applies universality by creating a centralized consent management framework that serves multiple transactions and functions. A single consent capture event generates reusable consent data that can be applied across various transaction types and time periods, reducing redundant consent requests and minimizing time loss while ensuring consistent consent reliability.
Data Source
AI summary
Method and apparatus for allowing the changing of security values and consent data is provided. The security values allow for dynamically changing the security level and ease of access associated with performing specific transactions on specific accounts. The consent data may be pushed or pulled and when stored, may be used for future transactions, of both the same or a different type. The changing of security levels and consent data may be accomplished over the internet using mobile devices over both secure and non-secure networks.