Document Machine Referral Threshold Handling

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Solution Overview

Problem

When a document becomes unavailable, existing systems often return error messages, leading to broken links and adverse actions by referring networks, which can demote the document and stop further referrals, resulting in lost visibility and potential sales opportunities.

Innovation Solution

A document machine detects referral requests and updates a count of referrals. Once this count exceeds a threshold, it generates a substitute document that can be provided in place of the unavailable original document, avoiding error messages and maintaining network referrals.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If a document becomes unavailable and error messages are returned, then the system follows standard error handling procedures, but broken links occur and referring networks take adverse actions that demote the document

Engineering Contradiction:
Improvedocument availabilityVSAvoiddocument visibility
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The patent creates a substitute document that copies the essential content and functionality of the unavailable original document. This substitute document is provided in response to requests for the original, preventing broken links and maintaining document visibility without requiring the original document to remain available.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system acts as an intermediary between the requesting network and the unavailable document. When the original document is unavailable, the system provides a substitute document as a mediator, preventing direct exposure of the error condition to referring networks and avoiding adverse actions.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Loss of energy

If the original document is removed or becomes unavailable, then storage space is freed and system resources are optimized, but network referrals stop and potential sales opportunities are lost

Engineering Contradiction:
Improvesystem resource usageVSAvoidreferral traffic
Core Design Contradiction:
Loss of energyVSProductivity

Solution Approach 1:

Instead of keeping the original document available, the system creates a lightweight substitute document that replicates the essential referral functionality. This allows the system to free resources while maintaining referral traffic and potential sales opportunities through the substitute document.

Inventive Principle:
Principle #26Copying

3Ease of operation

If error messages are returned for unavailable documents, then standard error handling is performed, but referring networks demote the document and stop further referrals

Engineering Contradiction:
Improveerror handlingVSAvoidnetwork referral continuity
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent converts the harmful effect of document unavailability into a beneficial outcome by providing a substitute document. Instead of letting error messages cause referral termination, the system uses the unavailability trigger to generate a substitute that maintains referral continuity, turning a negative event into a positive solution.

Inventive Principle:
Principle #22Blessing in disguise (Convert harm into benefit)

Data Source

PatentUS10120849B2Document generation based on referral
Publication Date: 2018.11.06 EBAY INC
  • US10120849B2 patent drawing
  • US10120849B2 patent drawing
  • US10120849B2 patent drawing

AI summary

A document machine may detect a request for provision of a document while that document is available for provisioning. The document machine may update a count of referrals to the document and, based on the count of referrals transgressing a threshold value, generate a substitute document based on the original document. This substitute document may then be provided in response to further requests for the original document after the original document is no longer available for provision. The updating of the count of referrals is based on the identifier of a network that referred a request detected while the first document was still available for provision. The document machine may then provide the substitute document in lieu of the original document in response to a further request for provision of the first document.