Document Workflow Automation via OCR and Neural Networks

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Solution Overview

Problem

Current workflow initiation methods require users to manually identify and navigate to specific web pages or applications, leading to redundant effort and inconsistencies due to the heterogeneity of service providers, and prior machine learning models struggle with matching entities across different contexts.

Innovation Solution

A system that uses optical character recognition (OCR) and deep neural networks to extract data from documents, identify relevant workflows, and prefill forms by learning relationships and patterns from historical data, allowing users to submit documents to automatically select and execute workflows without manual data re-entry.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users manually identify and navigate to specific web pages or applications to initiate workflows, then users can execute workflows, but users experience redundant effort and inconsistencies due to heterogeneity of service providers

Engineering Contradiction:
Improveworkflow initiation easeVSAvoidtime for manual navigation
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs automatic workflow identification and initiation without requiring user navigation. The processor extracts data from submitted documents, automatically identifies relevant workflows, and initiates them, allowing the system to serve itself rather than requiring manual user intervention for each step.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system pre-extracts data from documents and pre-identifies workflows before user submission. By having the processor analyze documents and prepare workflow options in advance, the system eliminates the need for users to manually navigate through service provider interfaces at the moment of initiation.

Inventive Principle:
Principle #10Preliminary action

2Productivity

If users manually enter data for each workflow, then workflows can be executed, but redundant effort increases and inconsistencies arise

Engineering Contradiction:
Improveworkflow execution speedVSAvoidtime for data re-entry
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system merges data extraction from multiple documents into a single unified process. The processor extracts relevant data from all submitted documents simultaneously and uses this consolidated information to pre-fill workflow forms, eliminating the need for users to re-enter the same data multiple times across different workflows.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The system creates copies of extracted document data and reuses them across multiple workflow initializations. Once data is extracted from a document, it is stored and automatically copied to pre-fill forms for relevant workflows, preventing redundant manual data entry.

Inventive Principle:
Principle #26Copying

3Measurement precision

If prior machine learning models are used for entity matching, then some workflow identification is possible, but they struggle with matching entities across different contexts

Engineering Contradiction:
Improveentity matching accuracyVSAvoidcontext adaptability
Core Design Contradiction:
Measurement precisionVSAdaptability or versatility

Solution Approach 1:

The system changes the parameters of entity matching by using document context, document type, and extracted data relationships as additional matching criteria. Rather than relying on fixed entity matching parameters, the processor dynamically adjusts matching based on the specific document context and workflow requirements, enabling accurate matching across diverse contexts.

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS20240338609A1Document initiated intelligent workflow
Publication Date: 2024.10.10 SAP SE
  • US20240338609A1 patent drawing
  • US20240338609A1 patent drawing
  • US20240338609A1 patent drawing

AI summary

In an example embodiment, a solution is provided that allows a user to submit a document. Information can be obtained from the document using optical character recognition (OCR) or other techniques. This information can then be used to identify one or more workflows that pertain to the document. The one or more workflows may be ranked using machine learning techniques and presented to the user. Once the user selects a desired workflow, the information obtained from the document can then be used to automatically complete at least a portion of the workflow, for example by prefilling one or more fields in a form.