Dormant Virtual Access Device Renewal Optimization
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Solution Overview
Problem
The existing systems face overload and infrastructure failures due to the need to renew virtual access devices on mobile devices, leading to excessive processing loads and system crashes from repeated failed provisioning attempts, especially when users switch devices or delete applications, resulting in unnecessary resource wastage and delays.
Innovation Solution
A method and system to identify dormant virtual access devices by monitoring activity levels and applying dormancy rules, allowing the system to determine whether renewal is necessary, thereby minimizing unnecessary provisioning attempts and reducing the load on issuer servers.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the system automatically renews all virtual access devices when physical access devices are renewed, then all active virtual devices are kept up-to-date, but the system becomes overloaded and crashes due to excessive retry attempts on dormant devices
Solution Approach 1:
The system performs preliminary actions by sending notification messages to users before automatically renewing virtual access devices. This allows users to confirm whether they still use the associated mobile device, preventing premature renewal attempts on dormant devices and reducing system load while maintaining renewal reliability for active devices
Solution Approach 2:
The system implements feedback mechanisms by monitoring user responses to renewal notifications and using this information to determine whether to proceed with automatic renewal. This feedback loop enables the system to distinguish between active and dormant virtual access devices, processing only those that need renewal and avoiding unnecessary retry attempts that overload the system
2Reliability
If the system attempts to provision renewed virtual access devices multiple times for failed renewals, then the chance of successful provisioning increases, but processing power is wasted and system load increases
Solution Approach 1:
The system performs preliminary verification by sending notification messages to users before attempting automatic renewal and provisioning. This preliminary action identifies dormant virtual access devices in advance, allowing the system to avoid wasting processing power on retry attempts for devices that are no longer in use, while still ensuring reliable provisioning for active devices
Solution Approach 2:
The system changes the parameter of renewal attempt behavior based on user response status. For virtual access devices where users confirm continued use, the system proceeds with multiple retry attempts to ensure successful provisioning. For dormant devices where users do not respond or indicate non-use, the system stops retry attempts, thereby optimizing processing power consumption while maintaining provisioning success rates for active devices
Data Source
AI summary
Embodiments of the invention are directed to ceasing the renewal of a virtual access device that is dormant. Some embodiments may receive a dormancy request from an authorization server, where the dormancy request includes information identifying a virtual access device. Embodiments may determine that the virtual access device is dormant based at least on previous transactions involving the virtual access device and at least one dormancy rule. Certain embodiments may send a dormancy response to the authorization server indicating that the virtual access device is dormant. An authorization server may determine not to renew a virtual access device based at least upon the dormancy response. As such, the authorization server need not provision a mobile device with an updated virtual access device.