Drag-and-Drop Contact Transfer for Multi-Party Conference Calls
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current communication devices are inconvenient for users when transferring third-party contact information or setting up multi-party conference calls, leading to errors and increased waiting times due to complex and error-prone manual operations.
Innovation Solution
A communication method and device that enables easy drag-and-drop operations to transmit contact information and establish multi-party conference calls, simplifying the process by displaying a calling window and a contact list window, allowing users to quickly and accurately perform these functions without extensive manual searching or complicated settings.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the user manually searches the address book and remembers the telephone number, then the telephone number can be transmitted to the caller, but the process takes a long time and is prone to errors
Solution Approach 1:
The patent implements a drag-and-drop operation that directly copies the contact item from the address book to the calling window. This copying mechanism transfers the complete contact information (including telephone number) without requiring manual reading, remembering, or transcription, thereby eliminating errors and reducing time.
Solution Approach 2:
The patent replaces the manual mechanical process of searching, reading, remembering, and transcribing telephone numbers with an automated graphical user interface operation. The drag-and-drop interaction substitutes the human cognitive and manual processes with a simple visual manipulation that automatically retrieves and transmits the contact information.
2Adaptability or versatility
If the user sets up a multi-party conference call by manually selecting contact numbers, then the conference call can be established, but the process is complicated and users may accidentally hang up
Solution Approach 1:
The patent merges the contact selection process with the calling window by allowing multiple contact items to be dragged into the same calling window. This combining of multiple contacts into a single operational interface simplifies the conference call setup process and reduces the risk of accidental disconnections that occur when switching between multiple selection screens.
Solution Approach 2:
The patent performs preliminary actions by automatically retrieving and preparing multiple contact information items before the conference call is initiated. The system pre-processes the contact data and maintains it in the calling window, so when the user initiates the conference call, all contacts are ready to be connected without requiring additional manual selection steps.
3Reliability
If the caller waits for the user to find the telephone number, then the user can provide accurate information, but the communication cost increases
Solution Approach 1:
The drag-and-drop operation instantly copies the contact information to the calling window, providing the accurate telephone number immediately without requiring the caller to wait. The copying process occurs in real-time as the user performs the drag operation, eliminating the delay between the caller's request and the provision of accurate information.
Data Source
Figure 1
Figure 2
Figure 3A~3B
AI summary
A communication method and a communication device thereof are provided. The communication method includes the steps of: displaying a calling window when a telephone connection between a calling party of the communication device and a called party is established; displaying a contact list window showing at least one contact item corresponding to at least one contact; dragging and dropping one of the at least one contact item from the contact list window to the calling window; performing a communication function relating to the called party and the dragged and dropped contact item.