Drive-Thru Grocery App for Consumer Data and Sales Velocity

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Solution Overview

Problem

Grocery stores face challenges in efficiently distributing products to consumers and collecting data on consumer preferences, which hinders sales velocity and marketing efficiency.

Innovation Solution

A mobile application and software program that simulates receipts, allowing consumers to find products in-store efficiently, captures customer information, and provides data-driven insights for retailers to stock popular items, while enabling direct marketing and streamlined ordering through a drive-thru system.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If a buffet-style distribution model is used in organic food stores, then product availability is ensured, but consumer data collection and sales velocity are limited

Engineering Contradiction:
Improveconsumer data collectionVSAvoiddistribution model complexity
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent introduces a mobile application as an intermediary between consumers and the store system. The app captures consumer data, preferences, and purchasing behavior information, enabling the store to collect valuable consumer insights while maintaining the buffet-style distribution model's simplicity and accessibility.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Productivity

If traditional in-store shopping is used, then consumers can browse products, but time efficiency and data-driven sales velocity are reduced

Engineering Contradiction:
Improvesales velocityVSAvoidshopping time
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The mobile application performs preliminary actions by pre-capturing consumer data, preferences, and product location information before the shopping experience begins. This enables personalized shopping recommendations and direct navigation guidance, allowing consumers to reach products faster while the store benefits from pre-collected data for inventory optimization.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements feedback loops where consumer purchasing behavior and product interaction data are continuously collected through the mobile application. This feedback enables real-time adjustments to inventory management, product placement, and marketing strategies, thereby increasing sales velocity based on actual consumer patterns.

Inventive Principle:
Principle #23Feedback

3Productivity

If drive-thru ordering is implemented, then ordering efficiency is improved, but integration with retail store inventory and data collection is challenging

Engineering Contradiction:
Improveordering efficiencyVSAvoidsystem integration complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The mobile application serves multiple functions: it acts as a shopping guide, data collection tool, ordering system, and inventory management interface. By consolidating these functions into a single universal platform, the system achieves efficient drive-thru ordering while managing integration complexity through a unified software architecture that connects the mobile app with the retail store's existing systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10679277B2Try-thru
Publication Date: 2020.06.09 PETERSON SUSAN L
  • US10679277B2 patent drawing
  • US10679277B2 patent drawing
  • US10679277B2 patent drawing

AI summary

An improved drive through and foods store and associated systems and methods are provided. The present invention makes several improvements to the food industry by implementing novel methods to streamline the sale of organic foods to customers, thereby increasing velocity for such stores including novel supplying, ordering, and distribution models for organic and non-GMO foods.