Retry Display Control During Drive Unit Job Cancellation
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Solution Overview
Problem
Users of information processing apparatuses, such as image forming devices, experience frustration and inconvenience due to delays caused by the need to wait during job cancellation processes, which prevent immediate re-execution of jobs.
Innovation Solution
The implementation of a drive unit and display unit that allow for the cancellation and immediate retry of jobs, with the display unit providing information on the retry process during cancellation, enabling users to perform preparatory actions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If the job cancellation process stops the drivers (scanner and printer) to ensure proper cancellation, then the cancellation is completed reliably, but the user is caused to wait during the cancellation process
Solution Approach 1:
The system performs preliminary actions by displaying retry information to the user during the cancellation process, enabling the user to prepare for the retry operation in advance. This includes showing the retry screen with job details and retry confirmation options while the cancellation is being processed, so that when cancellation completes, the user can immediately initiate retry without additional waiting or navigation.
2Reliability
If the system waits for cancellation completion before allowing retry operation, then the cancellation process is completed properly, but the user cannot perform preparatory actions during cancellation
Solution Approach 1:
The system provides continuous feedback to the user during the cancellation process by displaying the retry screen that shows job information, cancellation status, and retry confirmation options. This feedback mechanism keeps the user informed and engaged during cancellation, allowing them to prepare mentally and physically for the retry operation without disrupting the cancellation process itself.
3Loss of time
If the driver stopping process is made faster to reduce wait time, then cancellation wait time is reduced, but the cancellation may not be completed reliably
Solution Approach 1:
The system introduces an intermediary display interface (retry screen) that mediates between the cancellation process and the user. This intermediary provides visual feedback and confirmation mechanisms without interfering with the actual driver stopping process, allowing the user to perceive progress and prepare for retry while the cancellation completes reliably in the background.
Data Source
AI summary
According to the present disclosure, an information processing apparatus includes a drive unit and a display unit. In the information processing apparatus, based on an instruction to retry a job that is being executed by the drive unit, processing of the drive unit in accordance with the job is cancelled, and information about the retrying of the job is displayed by the display unit. Based on an instruction to start the retrying of the job, the job is retried.