Driving Diagnosis Chat Feedback for Watcher-Unavailable Cases
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Solution Overview
Problem
Existing driving diagnosis systems face challenges in facilitating immediate and active communication between a watching target person and a watcher, especially when the watcher is unavailable, which can hinder timely feedback and motivation for improving driving performance.
Innovation Solution
A driving diagnosis system equipped with a processor and storage medium that implements an acquisition unit, diagnosis unit, and message application providing unit, which includes a display control unit and message generation unit to facilitate active communication through a chat screen, generating reaction messages and safety checks based on driving data analysis.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If the watcher checks driving diagnosis manually, then communication authenticity is maintained, but communication activity decreases and delays occur
Solution Approach 1:
The system enables self-service communication by automatically generating reaction messages on behalf of the watcher based on driving diagnosis results. The message generation unit creates appropriate feedback messages without requiring the watcher's direct intervention, allowing the system to communicate autonomously while maintaining relevance to the diagnosis outcomes.
Solution Approach 2:
The system performs preliminary action by preparing reaction messages in advance based on predefined patterns and driving diagnosis results. Instead of waiting for the watcher to manually compose messages, the system proactively generates appropriate feedback messages that can be immediately displayed, reducing communication delays.
2Productivity
If reaction messages are generated automatically, then communication activity increases, but interference with natural watcher-target person communication may occur
Solution Approach 1:
The system implements feedback mechanisms by monitoring communication patterns between the watcher and target person. When natural communication is detected, the automatic message generation is suppressed to avoid interference. The system adapts its automation level based on the observed communication state, ensuring it enhances rather than disrupts natural interactions.
Solution Approach 2:
The message generation unit dynamically adjusts its operation based on communication context. It can switch between automatic message generation and suppression modes depending on whether the watcher is actively communicating. This dynamic behavior allows the system to maintain high communication activity when needed while avoiding interference during natural watcher-target person exchanges.
3Reliability
If safety check messages are transmitted frequently, then safety monitoring improves, but communication burden increases
Solution Approach 1:
The system employs periodic action by transmitting safety check messages at predetermined time intervals rather than continuously or excessively frequently. This periodic transmission pattern ensures adequate safety monitoring while allowing sufficient time between checks, reducing the communication burden on both watcher and target person while maintaining reliable safety oversight.
Data Source
AI summary
By executing the program, the processor realizes an acquisition unit, a diagnosis unit, and a message application providing unit. The acquisition unit acquires the driving data of the watching target person from the vehicle. The diagnosis unit performs a driving diagnosis based on the driving data. The message application providing unit displays a message input by the watching target person and the watcher on the chat screen. The message application providing unit includes a display control unit and a message generation unit. The display control unit displays a message on the chat screen. After the notification message notifying that the result of the driving diagnosis has been generated is displayed on the chat screen, the message generation unit can generate a reaction message for the result of the driving diagnosis.