Dynamic Drop Box Display Updates via Sensor Feedback

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Solution Overview

Problem

Current drop box systems rely on decals for displaying delivery information, which are prone to human error, become outdated, and fade, leading to inaccurate information and potential misshipment of packages.

Innovation Solution

Implementing a system with sensors and a drop box management system that detects events, outputs information, generates instructions, and dynamically updates displays on drop boxes to provide accurate and timely service information, including pickup times and marketing messages, while also managing resource replenishment and maintenance tasks.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If decals are used to display delivery service information on drop boxes, then the information can be displayed, but the information becomes outdated and inaccurate over time due to human error, fading, and failure to update

Engineering Contradiction:
Improveaccuracy of delivery informationVSAvoidmanual decal application and updating
Core Design Contradiction:
Loss of informationVSExtent of automation

Solution Approach 1:

The patent replaces the mechanical system of physical decals with an electronic display system. The display device shows delivery service information dynamically updated by a server, eliminating the need for manual decal application and updating. This substitution resolves the contradiction by maintaining information accuracy through automated electronic updates rather than manual mechanical processes.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The display system automatically receives updates from the server and refreshes the information without human intervention. The system self-manages the information updating process, eliminating the need for manual decal replacement and ensuring information remains current without requiring human effort for maintenance.

Inventive Principle:
Principle #25Self-service

2Adaptability or versatility

If manual decal updates are performed, then information can be changed, but human error leads to incorrect installation and outdated information

Engineering Contradiction:
Improveability to update informationVSAvoidaccuracy of information display
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system establishes a feedback loop where the display device continuously receives information updates from the server. The server pushes updated delivery service information to the display, which automatically refreshes to show current data. This feedback mechanism ensures information remains accurate and eliminates human error associated with manual updates.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The server acts as an intermediary between the information source and the display device. It manages the information centrally and distributes accurate updates to multiple displays, ensuring consistency and reliability across all drop box locations without requiring manual intervention at each site.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Ease of manufacture

If decals are used for displaying information, then the implementation is simple, but the decals fade and require regular monitoring and replacement

Engineering Contradiction:
Improvesimplicity of information display implementationVSAvoidtime for monitoring and replacing decals
Core Design Contradiction:
Ease of manufactureVSLoss of time

Solution Approach 1:

The patent replaces physical decals with an electronic display system that can be remotely updated. This substitution eliminates the need for manual monitoring and replacement of faded decals, as information can be refreshed electronically without physical intervention, saving significant maintenance time while maintaining implementation simplicity.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

4Reliability

If accurate and timely service information is provided, then customer service is improved, but the system complexity increases with sensors and management systems

Engineering Contradiction:
Improveaccuracy of service informationVSAvoidsystem architecture with sensors and management system
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system uses a centralized server that stores and manages delivery service information, creating a single source of truth. Multiple display devices copy this information from the server, ensuring consistency and accuracy across all locations. This copying approach maintains reliability while centralizing complexity in the server rather than distributing it across individual display units.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS11755985B2Systems and methods for managing information associated with boxes used in the delivery of packages
Publication Date: 2023.09.12 FEDEX CORP SERVICES INC
  • US11755985B2 patent drawing
  • US11755985B2 patent drawing
  • US11755985B2 patent drawing

AI summary

There is disclosed methods and systems for managing drop boxes. Events reflecting outputs from one or more sensors are detected. Information that is a function of the detected event is forwarded to a drop box management system. This information, along with additional information received by the drop box management system, is utilized to generate instructions including display instructions for each drop box. Displays of drop boxes are then updated based on the instructions.