Diagnostic Trouble Code Severity Filtering to Reduce Alert Fatigue
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Solution Overview
Problem
The increasing complexity of machines and vehicles leads to a high volume of diagnostic trouble codes, causing alert fatigue in operators who may overlook critical issues due to an abundance of minor alerts.
Innovation Solution
A system that selectively displays diagnostic trouble codes based on severity, allowing operators to disable future notifications for less critical codes while ensuring critical alerts are not ignored.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If all diagnostic trouble codes are displayed to operators, then complete information is provided, but alert fatigue occurs and critical issues may be overlooked
Solution Approach 1:
The patent applies local quality by differentiating the display treatment of diagnostic trouble codes based on their severity level. Critical codes are displayed with high visibility and cannot be dismissed, while minor codes can be dismissed by operators. This selective differentiation resolves the contradiction by providing complete information in a differentiated manner that prevents alert fatigue while maintaining information completeness.
2Reliability
If multiple components generate diagnostic trouble codes, then comprehensive monitoring is achieved, but the volume of alerts increases causing operator overload
Solution Approach 1:
The patent applies parameter changes by using severity levels as a filtering parameter to manage the volume of alerts. Each diagnostic trouble code is assigned a severity level (critical, minor, etc.), and the display system adjusts based on these parameters. This allows comprehensive monitoring of multiple components while reducing operator overload by filtering and prioritizing alerts according to their severity parameters.
3Object-affected harmful factors
If operators can disable notifications for minor issues, then alert fatigue is reduced, but important alerts might be missed
Solution Approach 1:
The patent applies segmentation by dividing diagnostic trouble codes into distinct categories based on severity levels. Critical codes are segmented as non-dismissible alerts that must be acknowledged, while minor codes are segmented as dismissible alerts. This segmentation resolves the contradiction by ensuring that operators can reduce alert fatigue from minor issues while critical alerts remain prominently visible and cannot be accidentally dismissed.
Data Source
AI summary
An alert management system and technique is provided. Substantially any diagnostic trouble code generates an alert regardless of severity. The operator is given an option to dismiss or suppress re-alert for a class of diagnostic trouble codes, such as low severity codes. Future notification of such codes can be disabled in response to a selection of the option provided.


