DTMF Module for Enterprise Caller ID Transmission
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Solution Overview
Problem
Existing mobile communication systems face difficulties in providing identifying information about the source of incoming communications, especially when communications are routed through enterprise networks, as they often lack the necessary infrastructure to accurately convey this information to mobile devices.
Innovation Solution
A system and method utilizing a DTMF module to generate and transmit DTMF messages to mobile devices, which include identifying keys or numbers based on the source's enterprise-assigned status, enabling the display of identifying information on mobile devices connected to enterprise networks.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If communications are routed through enterprise networks with independent control, then enterprise network autonomy and flexibility are improved, but the ability to provide accurate identifying information to mobile devices deteriorates
Solution Approach 1:
The patent introduces an intermediary mechanism within the enterprise network that translates and forwards identifying information from external networks to mobile devices. This intermediary component bridges the gap between independent enterprise network control and the need to convey accurate source identification, allowing the network to maintain autonomy while still providing necessary information to users.
2Measurement precision
If caller ID functions are provided by common communication carriers, then identifying information delivery is improved for single-network communications, but the system cannot handle communications routed through independent enterprise networks
Solution Approach 1:
The patent implements a universal identifying information delivery mechanism that functions across multiple network types. The system is designed to handle both traditional carrier-routed communications and enterprise network-routed communications through a unified approach, making the identifying information system adaptable to diverse network architectures while maintaining accuracy.
Solution Approach 2:
The system dynamically adapts its operation based on the network path taken by the communication. When a communication passes through an enterprise network, the system adjusts by utilizing available identifying information from that network context, rather than relying solely on traditional carrier-provided caller ID, thus maintaining flexibility across different routing scenarios.
3Reliability
If enterprise networks operate independently of external networks, then network control and security are improved, but special difficulties arise in providing identifying information to mobile devices
Solution Approach 1:
The patent segments the identifying information delivery process into distinct functional components: external network identification sources, enterprise network translation layers, and mobile device presentation layers. This segmentation allows each component to operate independently within its domain while still contributing to the overall function, making the system easier to operate across independent network boundaries.
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
Effectively transmits identifying information about incoming communications to mobile devices, ensuring users can make informed decisions about accepting calls, even when communications traverse complex network structures.
Implementation Method 1
DTMF module coupled to the communications platform for generating and transmitting a DTMF message to the mobile device
Data Source
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AI summary
A system and method for providing identifying information about the source of an incoming communication to a mobile device is provided. An incoming communication is received by an enterprise network and a connection is established to the mobile device. A DTMF message is sent to the mobile device by the enterprise network. If the source of the incoming communication has an enterprise-assigned number then the DTMF message comprises an identifying key corresponding to the key field of a profile list comprising enterprise-assigned numbers and an identifying information entry for each enterprise-assigned number in the list. If the source of the incoming communication does not have an enterprise-assigned number, the DTMF message comprises an identifying number for the source of the incoming communication. If DTMF is not available on the mobile device, similar logic may be employed using, for example, ANI manipulation.