Dual Custody Security System with AR Employee Pairing

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Solution Overview

Problem

Current systems for managing sensitive and high-risk employee activities, such as dual custody tasks, are vulnerable to fraud and theft due to potential collusion between employees or negligent supervision, lacking effective real-time monitoring and authorization mechanisms.

Innovation Solution

A secure activity management system that includes a network, employee devices, and a provider computing system, which uses augmented reality overlays to randomly select and authorize employees based on rankings, provides real-time monitoring, and flags suspicious behavior, ensuring transparent and secure task execution.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If supervisory-level employees manually select employees for dual custody activities, then employee selection can be customized based on experience and skills, but the risk of collusion and intentional negligence increases

Engineering Contradiction:
Improveemployee selection flexibilityVSAvoidsecurity against fraud and theft
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The system introduces an automated intermediary mechanism that mediates between supervisory employees and employee selection. The processor automatically generates random pairings and assigns employees to dual custody activities, removing the supervisory employee from the selection process while maintaining operational flexibility through system-managed assignments.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The manual mechanical process of supervisory employee selection is replaced with an automated electronic system. The processor uses algorithms to randomly pair employees and assign tasks, substituting human judgment with automated randomness to eliminate collusion risks while maintaining selection functionality.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Productivity

If dual custody activities are performed without real-time monitoring, then operational efficiency is maintained, but the ability to detect and prevent fraud is reduced

Engineering Contradiction:
Improveoperational efficiencyVSAvoiddetection of suspicious behavior
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system implements continuous feedback through real-time monitoring of dual custody activities. Sensors and system components track employee actions, transaction details, and environmental conditions, providing ongoing feedback to detect suspicious behavior patterns while maintaining operational flow without interruption.

Inventive Principle:
Principle #23Feedback

3Reliability

If employee pairings are randomized to prevent collusion, then security against fraud improves, but the ability to assign based on specific skills and experience is reduced

Engineering Contradiction:
Improvesecurity against collusionVSAvoidtask assignment flexibility
Core Design Contradiction:
ReliabilityVSAdaptability or versatility

Solution Approach 1:

The system employs dynamic task assignment where employee pairings are randomized for security purposes, but the system adaptively adjusts assignments based on real-time factors such as employee availability, task complexity, and performance history. This maintains security through randomness while preserving operational flexibility through dynamic adaptation.

Inventive Principle:
Principle #15Dynamics

Data Source

PatentUS11720836B1Systems and methods for facilitating secure dual custody activities
Publication Date: 2023.08.08 WELLS FARGO BANK NA
  • US11720836B1 patent drawing
  • US11720836B1 patent drawing
  • US11720836B1 patent drawing

AI summary

Systems, methods, and apparatuses for securely completing a dual custody activity are described herein. A security activity management system comprises a network, an employee device, a supervising employee device, and a provider computing system. The provider computing system is associated with a provider. The provider computing system comprises a processing circuit structured to identify a plurality of employees eligible for performing a task based employee rankings of the plurality of employees and transmit an indication of the plurality of employees eligible for performing the task to a supervising employee via an augmented reality to be displayed on the supervising employee device. The processing circuit is further structured to receive a selection indicating an employee that is associated with the employee device to perform the dual custody activity, authorize the employee to perform the task, and monitor the employee while the employee performs the task.