Duplicate Message Alert System for Email and Social Media

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Solution Overview

Problem

Existing electronic communication systems fail to effectively prevent the duplication of information across various platforms, leading to frustration as the same news items are repeatedly shared and received multiple times in email inboxes, social media, and other channels, without the sender being aware of previous exposures.

Innovation Solution

A method and system that compares incoming messages to previous messages stored in a memory, determining content similarity above a predetermined threshold, and provides the sender with an option to prevent duplicate transmissions, canceling the message if confirmed, and notifying the sender.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If the same news item is shared repeatedly across multiple platforms, then the sender can ensure wide dissemination of information, but the recipient receives duplicate information causing frustration and inbox clutter

Engineering Contradiction:
Improveinformation dissemination efficiencyVSAvoidduplicate information quality
Core Design Contradiction:
ProductivityVSLoss of information

Solution Approach 1:

The system implements feedback by monitoring which recipients have already been exposed to a news item through any platform, and using this information to prevent duplicate transmissions. The system tracks exposure status and feeds this back to the sending decision process, allowing senders to see which recipients have already received the information and adjust their distribution accordingly.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary action by checking recipient exposure status before allowing a message to be sent. By pre-identifying which recipients have already been exposed to the news item through other platforms, the system prevents duplicate transmissions before they occur, rather than dealing with duplicates after they are delivered.

Inventive Principle:
Principle #10Preliminary action

2Loss of information

If the system tracks and prevents duplicate message transmissions, then duplicate information is reduced, but the system complexity increases due to monitoring and comparison operations

Engineering Contradiction:
Improveduplicate information reductionVSAvoidmessage tracking system complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system achieves universality by creating a single exposure tracking database that serves multiple platforms and communication channels simultaneously. This centralized system tracks recipient exposure across email, social media, and other platforms using a unified approach, eliminating the need for separate tracking systems for each platform and reducing overall complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system uses copying by creating standardized exposure records that can be replicated and checked across different platforms. Instead of implementing complex unique detection logic at each platform, the system copies and compares standardized message identifiers against the central exposure database, simplifying the implementation across multiple channels.

Inventive Principle:
Principle #26Copying

3Loss of information

If the sender is notified of potential duplicate transmissions, then the sender can avoid sending duplicates, but the transmission time and user experience are affected by additional notifications

Engineering Contradiction:
Improveduplicate transmission preventionVSAvoidmessage transmission time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The system applies partial action by providing the sender with selective information about duplicate exposure rather than blocking all transmissions automatically. The system notifies the sender of potential duplicates and allows them to make an informed decision, providing just enough information to prevent obvious duplicates while maintaining sender control and minimizing transmission delays.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS10243903B2Similar content alert to reduce duplicate electronic communication
Publication Date: 2019.03.26 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US10243903B2 patent drawing
  • US10243903B2 patent drawing
  • US10243903B2 patent drawing

AI summary

Receiving, by a computer, a message from a sender to transmit to one or more recipients, comparing, by a computer, the message to a previous message transmitted to the one or more recipients, wherein the previous message is stored in a memory, determining, by the computer, that the message has a content similarity above a predetermined threshold to the previous message transmitted to one of the one or more recipients, providing, by the computer, the sender an option to prevent the message from being transmitted to one of the one or more recipients, and cancelling, by the computer, the message transmission, as a result of both the determination that the message has content similarity above the predetermined threshold, and as a result of the sender providing confirmation to prevent the message from being transmitted, and notifying, by the computer, the sender that the message transmission has been cancelled.