Dynamic Billing System for Life Insurance Policy Alignment

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Solution Overview

Problem

Life insurance policies, particularly flexible premium products like universal life, variable universal life, and indexed universal life, often have planned premiums that do not adjust post-issue, leading to a mismatch between policyholder objectives and actual coverage, requiring manual changes by policyholders to maintain desired coverage levels.

Innovation Solution

Implementing a dynamic billing system that queries policyholders for coverage objectives and uses algorithms to adjust premiums on an ongoing basis, taking into account current policy performance, crediting rates, and other factors to ensure the policy remains aligned with the policyholder's goals, such as maintaining a specific death benefit or cash value.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Device complexity

If planned premiums are fixed post-issue, then administrative complexity is reduced, but the policyholder's coverage objectives cannot be maintained when assumptions change

Engineering Contradiction:
Improveadministrative complexityVSAvoidcoverage objective alignment
Core Design Contradiction:
Device complexityVSAdaptability or versatility

Solution Approach 1:

The patent implements dynamic billing that automatically adjusts premiums based on current policy performance, crediting rates, and policyholder objectives. The system recalculates premiums periodically using algorithms that consider actual policy values, market conditions, and original coverage goals, transforming the static premium structure into a dynamic one that adapts to changing conditions while maintaining coverage objectives.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system continuously monitors policy performance against original objectives and uses this feedback to adjust premiums. The algorithm compares actual policy values with projected values needed to meet objectives, and automatically modifies premiums to correct any deviations, creating a closed-loop control system that maintains alignment with coverage goals.

Inventive Principle:
Principle #23Feedback

2Adaptability or versatility

If manual premium adjustments are required, then premium flexibility is maintained, but timely corrective action is delayed

Engineering Contradiction:
Improvepremium flexibilityVSAvoidtime to corrective action
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system automatically performs premium recalculations and adjustments without requiring manual intervention from policyholders. The algorithm independently monitors policy performance, identifies deviations from objectives, and computes adjusted premiums, enabling the system to self-correct and eliminate delays associated with manual awareness and action.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system proactively calculates and communicates adjusted premiums before policy objectives are compromised. By continuously monitoring and predicting future shortfalls, the system provides advance notice of required premium changes, allowing policyholders to take corrective action before coverage objectives are at risk.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If dynamic billing algorithms are implemented, then coverage objectives are maintained, but system complexity increases

Engineering Contradiction:
Improvecoverage objective maintenanceVSAvoidbilling system complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements a multi-functional system that combines policy performance tracking, objective comparison, premium recalculation, and communication capabilities within a single integrated platform. The billing system performs multiple functions including monitoring cash values, comparing against objectives, calculating adjusted premiums, and notifying policyholders, thereby managing complexity through consolidation rather than proliferation of separate systems.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The system introduces an automated intermediary algorithm that mediates between policy performance data and premium determination. This intermediary layer processes raw policy data, applies objective criteria, and generates adjusted premiums, simplifying the overall system architecture by creating a dedicated processing layer that handles the complexity of dynamic calculations without requiring direct integration between all system components.

Inventive Principle:
Principle #24Intermediary (Mediator)

4Measurement precision

If premiums are recalculated frequently, then coverage objectives are better maintained, but administrative burden increases

Engineering Contradiction:
Improvecoverage tracking precisionVSAvoidadministrative burden
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The system implements periodic recalculation of premiums at defined intervals (e.g., annually or at policy anniversaries) rather than continuously. This periodic approach maintains sufficient precision for coverage objective tracking while significantly reducing administrative burden compared to continuous monitoring and adjustment, balancing accuracy with operational feasibility.

Inventive Principle:
Principle #19Periodic action

Data Source

PatentUS10990938B2Methods and systems for implementing dynamic billing
Publication Date: 2021.04.27 JOHN HANCOCK LIFE INSURANCE COMPANY U
  • US10990938B2 patent drawing
  • US10990938B2 patent drawing
  • US10990938B2 patent drawing

AI summary

Described herein are methods and systems for administering a life insurance policy that provide an alternative to the traditional approach by querying a client for a set of coverage objectives and using a set of algorithms to automatically adjust billed premiums on an ongoing basis to maintain the client-specified coverage objectives—a methodology referred to herein as “dynamic billing.” Dynamic billing enables clients to take corrective action sooner than it would otherwise be taken and/or provides an automated mechanism or prompt for clients to take such action on an ongoing basis. For example, in certain embodiments, the disclosed technology computes adjusted premiums and allows the policy owner to be billed the amount required to keep his/her policy on track with his/her current insurance policy objectives.