Dynamic Call Information Display for Unregistered Numbers

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Solution Overview

Problem

Electronic devices struggle to display relevant information for incoming calls when the caller's phone number is not registered in the contact database, leading to difficulty in recognizing the call partner and obtaining necessary information during a call.

Innovation Solution

An electronic device system that requests and displays dynamic call information, including caller details, by querying a server and utilizing contact information databases, to provide a comprehensive view of call states such as connection attempts, connections, and terminations, even for unregistered callers.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Device complexity

If the electronic device displays only the caller's phone number when the number is not registered in the contact database, then the device complexity is reduced, but the loss of information increases because the user cannot recognize the call partner or the purpose of the call

Engineering Contradiction:
Improvedisplay logic complexityVSAvoidcaller identification information
Core Design Contradiction:
Device complexityVSLoss of information

Solution Approach 1:

The patent introduces a server as an intermediary between the electronic device and the contact database. When a caller's number is not found in the local contact database, the device queries the server which maintains a broader database of caller information. The server acts as a mediator to retrieve and provide additional caller details (such as company name, department, or other identification information) that are not stored locally, thereby reducing information loss without significantly increasing device complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If the electronic device displays only static caller information during the entire call period, then the ease of operation is improved, but the loss of information increases because the user cannot obtain various dynamic information related to the incoming call

Engineering Contradiction:
Improveinformation display simplicityVSAvoiddynamic call information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent implements dynamic information display by continuously updating the call information shown to the user based on the current call state. Different types of information are displayed at different stages: during the incoming call phase, outgoing call phase, and connected call phase. The system dynamically adjusts the displayed information to include relevant details such as caller identification, call duration, and other contextual information that becomes available during the call, thereby providing comprehensive information without complicating the user interface.

Inventive Principle:
Principle #15Dynamics

3Loss of information

If the electronic device queries external databases to retrieve enhanced caller identification information, then the loss of information is reduced, but the use of energy increases due to additional network communication and data processing

Engineering Contradiction:
Improvecaller identification informationVSAvoidenergy consumption for database querying
Core Design Contradiction:
Loss of informationVSUse of energy by moving object

Solution Approach 1:

The patent implements a caching mechanism where caller information retrieved from external databases is stored locally in the contact database for future use. When the same caller contacts the device again, the information is retrieved from the local cache rather than querying the external database again, thereby reducing energy consumption. The system performs preliminary actions by pre-fetching and storing frequently accessed caller information, so that subsequent lookups are energy-efficient while still providing comprehensive caller identification.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentEP3574636B1Electronic device for displaying call-related information and operation method thereof
Publication Date: 2022.03.02 SAMSUNG ELECTRONICS CO LTD
  • EP3574636B1 patent drawingFigure 1
  • EP3574636B1 patent drawingFigure 2
  • EP3574636B1 patent drawingFigure 3

AI summary

Provided are an electronic device, a method thereof, and a server. The electronic device includes a display, a communication interface, at least one processor, and a memory electrically connected to the processor, wherein, upon execution, the memory is configured to store instructions that enable the at least one processor to detect that a call event associated with another electronic device occurs; obtain call-related information associated with the another electronic device; detect at least one piece of information corresponding to a call state with the another electronic device from the obtained call-related information; and control the display to display a screen including the at least one piece of detected information and information indicating the call state with the another electronic device. Other embodiments may be possible.