Dynamic Call Interaction Management via Mapping Table
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Current call interaction management solutions are static and limited, failing to provide dynamic and flexible management of various call interactions across different services and events, lacking comprehensive management capabilities.
Innovation Solution
A dynamic call interaction management system that uses a mapping table to associate call interaction conditions with services, allowing users to launch specific services based on call events, enabling simultaneous or prioritized triggering of services across multiple call events.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If static filtering solutions are used for call interaction, then implementation is simple, but flexibility and adaptability are limited
Solution Approach 1:
The patent implements dynamic call interaction management by allowing users to define custom rules and conditions that can be modified at any time. The system transitions from static filtering to dynamic rule-based management where users can create, modify, and delete call handling rules based on changing needs, call events, or conditions.
Solution Approach 2:
The patent segments call interaction management into multiple independent rules, each handling specific conditions or call events. Users can define separate rules for different scenarios (e.g., incoming calls, outgoing calls, busy lines) and combine them to create comprehensive call management strategies without overwhelming complexity.
2Adaptability or versatility
If multiple services are triggered simultaneously based on call events, then comprehensive call management is achieved, but processing complexity increases
Solution Approach 1:
The patent allows users to pre-define rules and conditions before call events occur. Users can set up comprehensive rule sets in advance that automatically trigger appropriate services based on predicted or actual call events, reducing the need for complex real-time processing decisions.
Solution Approach 2:
The system incorporates feedback mechanisms where call events and their outcomes are monitored, and this information can be used to refine rule effectiveness. Users can review which rules are triggering most effectively and adjust accordingly, simplifying the overall processing by focusing on high-performing rules.
3Ease of operation
If dynamic configuration allows is implemented, then user flexibility is enhanced, but configuration time and effort increase
Solution Approach 1:
The patent enables users to self-configure call interaction rules without requiring technical expertise or complex setup procedures. The user-friendly interface allows individuals to define their own call handling preferences, conditions, and services, making the system adaptable to personal needs while minimizing configuration time through intuitive design.
Data Source
Figure 1
Figure 2A
Figure 2B
AI summary
A method of interacting with a call event for a mobile user equipment, said method comprising the acts of monitoring the occurrence of a call event, retrieving call interaction conditions associated with said call event from a mapping table, said mapping table defining per type of call event call interaction conditions necessary for triggering at least one service available to the mobile user equipment, triggering the at least one service provided the retrieved call interaction conditions are met.