Dynamic Enterprise Call Routing Cost Optimization
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Solution Overview
Problem
Enterprise communication networks face high telecommunication costs due to inefficient routing of call sessions, particularly for long-distance and international calls, as existing systems lack dynamic updating mechanisms to optimize carrier service usage.
Innovation Solution
A system that identifies and ranks dialed numbers based on frequency and cost, dynamically updates call routing tables to minimize carrier service usage by routing calls through the most cost-effective paths within the enterprise network, eliminating the need for manual data entry and enabling dynamic node updates.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of energy
If existing routing systems are used without dynamic updating, then device complexity is reduced, but telecommunication costs increase due to inefficient routing
Solution Approach 1:
The patent implements dynamic routing by continuously monitoring call session costs and automatically updating routing tables in real-time. The system transitions from static routing configurations to dynamic adaptive routing that responds to changing cost conditions, carrier availability, and network status to optimize telecommunication expenses.
Solution Approach 2:
The system incorporates feedback mechanisms where routing decisions are based on actual cost data from carrier services and call session information. The routing engine receives feedback about cost effectiveness and adjusts routing patterns accordingly, creating a closed-loop system that continuously optimizes telecommunication costs based on real-world performance data.
2Productivity
If manual data entry is used for routing configuration, then ease of operation is improved, but productivity decreases due to time-consuming manual updates
Solution Approach 1:
The routing system performs self-configuration and self-updating by automatically parsing carrier invoices, extracting routing information, and modifying routing tables without human intervention. The system monitors its own performance and autonomously adjusts routing decisions based on cost data, eliminating the need for manual administrative updates while maintaining operational simplicity.
Solution Approach 2:
The system performs preliminary processing of routing data by pre-parsing carrier invoices and pre-establishing routing patterns before actual calls occur. This advance preparation allows the system to respond quickly to routing needs without requiring manual intervention during critical moments, thereby maintaining both high productivity and ease of operation.
3Loss of energy
If dynamic routing updates are implemented, then telecommunication costs are reduced, but device complexity increases due to automated monitoring and updating mechanisms
Solution Approach 1:
The routing engine is designed as a multi-functional component that simultaneously performs call session monitoring, cost calculation, routing decision-making, and routing table updates. By consolidating these functions into a single integrated system, the patent reduces overall device complexity compared to having separate specialized components for each function, while still achieving dynamic cost optimization.
Solution Approach 2:
The system merges the routing management functions with the existing telecommunication infrastructure components. Rather than adding entirely separate complex systems, the patent integrates dynamic routing capabilities into existing switches, routers, and communication infrastructure, thereby reducing overall system complexity while achieving cost reduction through dynamic optimization.
Data Source
AI summary
The present disclosure is directed to updating routing patterns in an enterprise network. In some implementations, a method for routing sessions includes identifying information associated with call sessions in an enterprise network. The information includes costs to an enterprise for using carrier services during the call sessions. Routing patterns for call sessions are dynamically updated through at least a portion of the enterprise network based, at least in part, on the costs associated with the call sessions.