Dynamic Client Verification for Service Request Processing
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Solution Overview
Problem
Existing service request processing methods struggle to accurately verify clients, leading to inefficiencies and resource waste due to indiscriminate verification manners that either fail to identify malicious users or burden legitimate users, thus impacting service providers and users alike.
Innovation Solution
A method and apparatus that dynamically determine a verification manner based on client and service features, using a candidate verification manner set, first and second scores, and client types to optimize verification efficiency and accuracy.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If a preset verification manner is used to verify clients, then verification can be performed, but verification efficiency and accuracy are low and resource waste occurs
Solution Approach 1:
The patent applies dynamics by making the verification manner adaptive rather than static. The system dynamically selects verification methods based on real-time analysis of client features (device type, network environment, historical behavior) and service features (service type, risk level), allowing the verification process to adjust to different scenarios and improve both accuracy and efficiency.
Solution Approach 2:
The patent changes parameters by introducing multiple verification dimensions including client features (device information, network status, behavioral patterns) and service features (service type, risk assessment). By varying these parameters and their combinations, the system optimizes verification accuracy while reducing unnecessary verification for low-risk cases.
2Reliability
If verification is performed on all service requests, then malicious users can be identified, but service resources are wasted and ordinary users are burdened
Solution Approach 1:
The patent applies local quality by implementing differentiated verification strategies for different clients and services. Instead of uniform verification, the system analyzes specific client features (device type, network environment, historical behavior) and service features (service type, risk level) to apply verification only where needed, concentrating resources on high-risk scenarios while reducing burden on low-risk users.
Solution Approach 2:
The patent uses partial action by performing verification only on a subset of service requests that meet certain risk criteria. The system evaluates multiple features and applies verification selectively rather than universally, performing excessive verification only when necessary to identify malicious users while avoiding unnecessary verification for legitimate users.
3Ease of operation
If simple verification methods are used, then user experience is maintained, but malicious requests cannot be effectively identified
Solution Approach 1:
The patent makes verification complexity dynamic rather than static. The system adjusts verification intensity based on real-time risk assessment of client and service features. For low-risk cases, simple verification methods are used to maintain good user experience, while for high-risk cases, more sophisticated verification methods are automatically applied to ensure accurate identification of malicious requests.
Solution Approach 2:
The patent changes verification parameters based on multiple input features including client device information, network environment, historical behavior patterns, and service type. By varying these parameters dynamically, the system achieves high verification accuracy for malicious detection while maintaining simple and user-friendly verification processes for legitimate users.
Data Source
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AI summary
The present disclosure provides a service request processing method and apparatus, a device, and a storage medium. The method includes: (101) receiving a target service request for a target service sent by a client; (102) determining a candidate verification manner set corresponding to the target service request; (103) determining a target verification manner from the candidate verification manner set based on a first client feature of the client and/or a feature of a service corresponding to the target service; and (104) verifying the client based on the target verification manner, and determining a response manner corresponding to the target service request based on a verification result.