Dynamic Communication Barriers for Group-Based Privacy Control

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Solution Overview

Problem

Existing communication systems fail to effectively implement communication barriers between users, leading to unrestricted information flow and issues like conflicts of interest and compliance violations, particularly in organizations where dynamic user categorization and communication rule updates are needed.

Innovation Solution

The system dynamically categorizes users into groups, implements communication barriers based on these groups, and uses machine learning to analyze communications, ensuring that communication barriers are enforced and updated as necessary, thereby preventing information flow between restricted users.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If communication barriers are implemented between user groups, then data integrity and security are improved, but device complexity increases due to dynamic user categorization and rule management

Engineering Contradiction:
Improvedata integrityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system segments users into distinct groups with defined communication barriers between them. Each user group has specific access permissions, creating isolated communication channels that prevent unauthorized information flow while maintaining system-wide functionality. This segmentation approach enables granular control over data integrity without requiring complex individual user management.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The system introduces an intermediary layer (communication barriers and permission management system) that mediates between users and information resources. This intermediary automatically enforces access rules and filters information flow based on user group permissions, reducing the complexity of direct user-to-resource permission management while improving data security.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If communication barriers are implemented between user groups, then compliance risks are mitigated, but ease of operation deteriorates due to restricted information flow

Engineering Contradiction:
ImprovecomplianceVSAvoidinformation access
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The communication barriers are dynamically configured based on user group assignments rather than being static. Users can be automatically assigned to groups based on their roles, departments, or other criteria, and the system adapts permission rules accordingly. This dynamic approach maintains compliance while allowing flexible information access within authorized boundaries.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The permission management system serves multiple functions simultaneously: it enforces compliance rules, manages user access, controls information flow, and provides audit capabilities. This multi-functional approach consolidates what could be separate complex systems into a unified mechanism that improves compliance without proportionally increasing operational complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Adaptability or versatility

If dynamic user categorization is implemented, then adaptability is improved, but loss of time increases due to continuous group management and rule updates

Engineering Contradiction:
Improveuser categorization flexibilityVSAvoidgroup management time
Core Design Contradiction:
Adaptability or versatilityVSLoss of time

Solution Approach 1:

The system performs preliminary categorization of users into groups based on predefined criteria (such as organizational structure, roles, or departments) before communication needs arise. User group assignments and communication rules are established in advance, allowing the system to automatically enforce appropriate barriers without requiring real-time decision-making or manual intervention during information exchange.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system enables self-service mechanisms where users can view their group assignments, understand their access permissions, and potentially request group reassignments without requiring administrator intervention for every change. This self-service capability reduces the time administrators spend on routine group management tasks while maintaining adaptability.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11617064B2Differentiated privacy permissions for management of communication privileges
Publication Date: 2023.03.28 SALESFORCE INC
  • US11617064B2 patent drawing
  • US11617064B2 patent drawing
  • US11617064B2 patent drawing

AI summary

Implementing communication barriers in a group-based communication system is described. In an example, a privacy setting associated with a communication privilege for communicating with a user of a group-based communication system can be stored, wherein the privacy setting permits the user to transmit communications via the group-based communication and restricts another user of the group-based communication system from communicating with the user. The group-based communication system can deny a communication privilege of the other user based at least in part on the privacy setting, wherein denying the communication privilege prohibits the other user from at least one of initiating a message associated with a user identifier of the user or transmitting the message to a client device associated with the user identifier.