Dynamic Communication Reference Selection for Real-Time Connections

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Solution Overview

Problem

Current communication systems lack efficient methods to selectively connect users for real-time communications based on recommendations from related entities, limiting the effectiveness of performance-based advertising and user engagement in real-time interactions.

Innovation Solution

A method and apparatus that allow users to select a listing for real-time communications, determine related entities, and present recommendations for connections, using data processing systems to facilitate connections through references, enabling tracking and billing for advertisements, and optimizing communication leads through dynamic selection of tracking mechanisms.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Stability of the object's composition

If traditional telephone systems use circuit switched networks, then connection stability is improved, but system flexibility and adaptability deteriorate

Engineering Contradiction:
Improveconnection stabilityVSAvoidsystem flexibility
Core Design Contradiction:
Stability of the object's compositionVSAdaptability or versatility

Solution Approach 1:

The patent implements dynamic connection establishment by receiving real-time user selections of listings and dynamically determining related entities to present as communication references. The system transitions from static circuit switching to dynamic packet-switched connections where the communication path is established on-demand based on user choices and entity recommendations, allowing the system to adapt its configuration in real-time while maintaining connection stability through controlled signaling protocols.

Inventive Principle:
Principle #15Dynamics

2Adaptability or versatility

If packet switched networks are used for telephone connections, then system flexibility is improved, but connection stability deteriorates

Engineering Contradiction:
Improvesystem flexibilityVSAvoidconnection stability
Core Design Contradiction:
Adaptability or versatilityVSStability of the object's composition

Solution Approach 1:

The system incorporates feedback mechanisms where user selections of listings trigger the determination of related entities, which then provide recommendations for additional communication references. This multi-level feedback loop ensures that the packet-switched network maintains connection stability by continuously adapting to user preferences and entity recommendations, thereby stabilizing the otherwise flexible packet-switched connection through intelligent control.

Inventive Principle:
Principle #23Feedback

3Ease of operation

If communication references are presented based on user selections, then user engagement is improved, but system complexity increases

Engineering Contradiction:
Improveuser engagementVSAvoidsystem complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system performs preliminary action by pre-determining related entities based on user selections of listings before the actual communication occurs. Related entities are identified and their communication references are prepared in advance, allowing the system to present relevant connection options proactively. This preliminary processing reduces the complexity of real-time decision-making during actual communication establishment, as the heavy computational workload is performed beforehand.

Inventive Principle:
Principle #10Preliminary action

4Productivity

If recommendations from related entities are used to select listings, then advertising effectiveness is improved, but information processing complexity increases

Engineering Contradiction:
Improveadvertising effectivenessVSAvoidinformation processing complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The system segments the information processing task by separating the determination of related entities from the presentation of communication references. First, related entities are determined based on user selections. Then, communication references are selected and presented based on both user selections and entity recommendations. This segmentation allows advertising effectiveness to be improved through targeted recommendations while managing information processing complexity by dividing the overall process into distinct, manageable stages.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS8837466B2Systems and methods to provide communication references based on recommendations to connect people for real time communications
Publication Date: 2014.09.16 THRYV INC
  • US8837466B2 patent drawing
  • US8837466B2 patent drawing
  • US8837466B2 patent drawing

AI summary

Methods and apparatuses to selectively present communication references based on recommendations from related entities to connect people for real time communications. One embodiment includes: receiving from a user a selection of a first listing, including a reference to be used to request a connection for real time communications between the user and a first entity; responsive to the selection of the first listing, determining one or more entities related to the first listing; selecting a second listing based at least in part on data representing one or more recommendations from the one or more entities; and presenting to the user the second listing, the including a reference for the user to request a connection with a second entity for real time communications. In one embodiment, the first and second entities provide services over connections established via the references included in the first and second listings for real time communications.