Information Processing System for Dynamic Customer Data Access Control

Solution Overview

Problem

There is a challenge in efficiently utilizing customer data across multiple facilities while ensuring the high confidentiality and strict handling required for personal information, particularly in service provision using face authentication.

Innovation Solution

An information processing system that includes list transmission means, determination means, and usage control means. The system transmits a facility list to user terminals, determines if a reserved facility supports face authentication, and controls the availability of user information based on this determination, increasing the types of user information available for face authentication supporting facilities.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If customer data is collected and shared among multiple facilities, then service provision is improved, but data confidentiality and security are compromised

Engineering Contradiction:

Improveservice provision capabilityVSAvoiddata confidentiality

Core Design Contradiction:

Adaptability or versatilityVSReliability

Solution Approach 1:

The patent segments customer data into multiple types (face information, reservation information, consumption information, etc.) and controls access to each type separately. Different facilities can access only the data types they need for their specific services, rather than sharing all customer data universally. This segmentation enables versatile service provision while maintaining data confidentiality through granular access control.

Inventive Principle:

Principle #1Segmentation

Solution Approach 2:

The patent implements dynamic data access control where the scope of data sharing changes based on the facility's authentication capability. Facilities capable of face authentication are granted access to broader types of customer data, while those without such capability receive limited access. This dynamic adjustment allows the system to adapt data sharing levels to security requirements, improving service provision for authenticated facilities while protecting data confidentiality for others.

Inventive Principle:

Principle #15Dynamics

2Productivity

If face authentication is implemented, then service efficiency is improved, but system complexity increases

Engineering Contradiction:

Improveservice efficiencyVSAvoidsystem complexity

Core Design Contradiction:

ProductivityVSDevice complexity

Solution Approach 1:

The patent creates a universal data management system that handles multiple types of customer information (face data, reservation data, consumption data) through a single integrated platform. The server apparatus provides multi-functional services including data storage, authentication verification, and selective data sharing to various facilities. This universality improves service efficiency by consolidating operations while managing complexity through standardized interfaces and protocols.

Inventive Principle:

Principle #6Universality (Multi-functionality)

3Reliability

If data access is restricted for security, then data confidentiality is improved, but service provision capability deteriorates

Engineering Contradiction:

Improvedata confidentialityVSAvoidservice provision capability

Core Design Contradiction:

ReliabilityVSAdaptability or versatility

Solution Approach 1:

The patent implements dynamic data access control where the scope of data sharing changes based on the facility's authentication capability. Facilities capable of face authentication are granted access to broader types of customer data, while those without such capability receive limited access. This dynamic adjustment allows the system to adapt data sharing levels to security requirements, improving service provision for authenticated facilities while protecting data confidentiality for others.

Inventive Principle:

Principle #15Dynamics

Data Source

PatentUS20250117465A1Information processing system, information processing method, and non-transitory computer-readable medium

Publication Date: 2025.04.10 NEC CORP

AI summary

An information processing system is configured to: transmit a facility list including facility information regarding one or a plurality of facilities to a user terminal used by a user in a case where a viewing request for facility information regarding a facility that is a reservation candidate has been received from the user terminal; in a case where a reservation request for a designated facility has been received from the user terminal, determine whether or not the facility related to the reservation request is a facility capable of performing face authentication; in a case where the facility related to the reservation request is a facility capable of performing face authentication, increase the number of types of user information that is available to an apparatus of the facility related to the reservation request in a target period determined according to the reservation among pieces of user information regarding the user.