Dynamic Email Content Generation via Decoupled Templates

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Solution Overview

Problem

Electronic message service providers face challenges in processing emails due to template incompatibilities, leading to service outages and time-consuming code regeneration when switching between providers, affecting the reliability and scalability of email distribution.

Innovation Solution

A system that stores dynamic content in a shared database, allowing multiple email service providers to generate messages independently using incompatible templates, ensuring autonomous message generation regardless of the service provider's availability.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If multiple email service providers use incompatible templates, then each provider can process emails according to its own template format, but switching between providers during service outages becomes impossible without code regeneration

Engineering Contradiction:
Improvetemplate compatibilityVSAvoidservice continuity
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The system segments the email sending functionality into two independent parts: (1) a universal dynamic content generation component that creates emails in a standardized format accessible by multiple providers, and (2) provider-specific template components that handle the incompatibilities. This segmentation allows the core functionality to remain provider-agnostic while accommodating individual provider requirements through separate, swappable template layers.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent introduces an intermediary layer (the dynamic content generation system with standardized data structures) that mediates between the user's email content requirements and the incompatible templates of different email service providers. This intermediary translates user content into a universal format that can be adapted to any provider's template through configuration rather than code changes.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of manufacture

If email content is generated using provider-specific templates, then the provider can process emails correctly, but switching providers requires time-consuming code regeneration

Engineering Contradiction:
Improveemail generationVSAvoidcode regeneration time
Core Design Contradiction:
Ease of manufactureVSLoss of time

Solution Approach 1:

The system performs preliminary action by pre-generating dynamic content in a standardized, provider-agnostic format before email distribution. This pre-generated content includes all necessary variables, personalization data, and structural elements organized in a universal schema that can be quickly adapted to any email service provider's template without requiring code regeneration when switching providers.

Inventive Principle:
Principle #10Preliminary action

3Device complexity

If a single email service provider is used, then template processing is simplified, but the system lacks redundancy and is vulnerable to service outages

Engineering Contradiction:
Improvesystem architectureVSAvoidservice availability
Core Design Contradiction:
Device complexityVSReliability

Solution Approach 1:

The patent implements universality by creating a multi-functional dynamic content generation system that can interface with multiple email service providers through standardized data structures. The core system maintains provider-agnostic functionality while supporting multiple providers simultaneously, enabling both simplified operation and provider redundancy without requiring separate systems for each provider.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10148603B2Methods and systems for generating electronic messages based upon dynamic content
Publication Date: 2018.12.04 SALESFORCE INC
  • US10148603B2 patent drawing
  • US10148603B2 patent drawing
  • US10148603B2 patent drawing

AI summary

Systems and methods are provided for dynamic electronic message content. A first template is associated with a first electronic message service provider, and a second template is associated with a second electronic message service provider. The first template is incompatible with the second electronic message service provider and/or the second template is incompatible with the first electronic message service provider. Dynamic content for electronic messages is stored in a database accessible by the first electronic message service provider and the second electronic message service provider. The dynamic content includes electronic message addresses associated with intended recipients of the electronic messages. The first electronic message service provider is instructed to generate a set of electronic messages based on the dynamic content, wherein the first electronic message service provider uses the first template to generate the set of electronic messages.