Dynamic Email Pattern Detection for Inbox Management

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Solution Overview

Problem

Current email management systems are inflexible and unable to track dynamically changing email account patterns, leading to overwhelming volumes of unread messages, which can be stressful and inefficient for recipients.

Innovation Solution

A method and apparatus that detect and respond to dynamically variable patterns of email activity by extracting characteristics from new messages, analyzing statistics on sender behavior, and applying pre-existing or newly established rules to manage incoming emails, such as categorizing, flagging, or deleting messages, to reduce the email load.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If rules-based approaches are used for email management, then email organization is improved, but flexibility and user adoption are reduced due to substantial setup and maintenance effort

Engineering Contradiction:
Improveemail management easeVSAvoidsystem setup complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically analyzes email patterns, sender behavior, and recipient responses to generate management rules without user intervention. The system serves itself by autonomously detecting patterns and creating rules, eliminating the substantial setup and maintenance effort traditionally required from users

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system continuously monitors email account statistics including sender frequency, response times, and management patterns, using this feedback to dynamically adjust and refine email management rules. This closed-loop feedback mechanism enables the system to adapt to changing patterns automatically

Inventive Principle:
Principle #23Feedback

2Productivity

If manual email management is used, then user control is maintained, but email volume becomes overwhelming and stress increases due to insufficient time to read and respond

Engineering Contradiction:
Improveemail processing efficiencyVSAvoidtime available for email
Core Design Contradiction:
ProductivityVSLoss of time

Solution Approach 1:

The system performs preliminary analysis of email patterns and pre-establishes management rules before emails arrive. By detecting sender behavior patterns and recipient response patterns in advance, the system prepares automated responses and categorizations that execute immediately upon email receipt, eliminating the need for manual review of each message

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system acts as an intermediary between incoming emails and the recipient, automatically filtering, categorizing, and prioritizing emails based on analyzed patterns. This intermediary layer processes emails at machine speed, presenting only relevant items to the user and dramatically reducing the time burden

Inventive Principle:
Principle #24Intermediary (Mediator)

3Adaptability or versatility

If current email applications are used, then basic email functions are provided, but dynamic pattern tracking and adaptive response capabilities are lacking

Engineering Contradiction:
Improvepattern adaptation capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system dynamically adjusts email management rules based on real-time analysis of changing patterns in sender behavior, email volume, and recipient responses. Rather than static rules, the system continuously evolves its management approach to adapt to dynamic conditions in the email account

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system provides multiple functions including pattern detection, statistical analysis, rule generation, and automated email management within a single integrated platform. This multi-functional approach delivers advanced adaptability without requiring multiple separate tools or complex configurations

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11019000B2System and method for email management through detection and analysis of dynamically variable behavior and activity patterns
Publication Date: 2021.05.25 AVAYA INC
  • US11019000B2 patent drawing
  • US11019000B2 patent drawing
  • US11019000B2 patent drawing

AI summary

Techniques for aiding an email recipient in the management of inbound email by detecting, and configurably responding to, dynamically variable patterns of activity and behavior are described. Characteristics are extracted from new email messages originated by senders and intended for a recipient. One or more patterns of sender activity, recipient message management behavior, and/or message response behavior, relating to treatment of messages from individual senders and/or plural senders in the aggregate, are identified. The patterns are identified by analyzing statistics collected by the extraction of characteristics from email messages previously received by the recipient. Before the recipient reads a new email, a determination is made as to whether any deviation from an identified pattern exists; and, if so, a pre-existing rule for treatment of the new message is enforced and/or a new rule specifying treatment of at least some messages from the sender of the email is proposed.