Dynamic Email Address Resolver for Enterprise Distribution
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Solution Overview
Problem
Existing email systems in enterprises face challenges in efficiently delivering emails to dynamic roles such as managers or team members, as these roles often change frequently and may not be readily known to employees, leading to manual errors in maintaining static distribution lists.
Innovation Solution
Implementing personalized dynamic email addresses that use an address resolver to identify and redirect emails to the current manager or relevant recipients based on predefined aliases, such as 'my(manager)@company.corp', which queries the enterprise information system to determine the correct recipient, eliminating the need for manual lookups and ensuring delivery even during reorganizations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If static distribution lists are used to send emails to team members or managers, then email delivery can be achieved, but the lists become outdated frequently requiring manual updates and are error-prone
Solution Approach 1:
The patent transforms static distribution lists into dynamic email addresses that automatically adapt to organizational changes. Email addresses like 'my(manager)@company.corp' resolve to the current manager's address without manual updates, making the system dynamic and self-updating as organizational structure changes.
Solution Approach 2:
The system enables self-service by automatically resolving dynamic email addresses to current recipient addresses without requiring manual intervention. The address resolver automatically queries the enterprise information system to determine the correct current recipient, eliminating the need for manual list maintenance.
2Reliability
If manual lookups are required to find current managers or team members, then email delivery can be achieved, but employee productivity decreases due to additional tasks
Solution Approach 1:
The system enables self-service by automatically resolving dynamic email addresses to current recipient addresses without requiring manual intervention. The address resolver automatically queries the enterprise information system to determine the correct current recipient, eliminating the need for manual list maintenance.
Solution Approach 2:
The address resolver acts as an intermediary between the sender and the recipient. It automatically resolves dynamic email addresses like 'my(manager)@company.corp' to the current manager's actual email address by querying the enterprise information system, eliminating the need for manual lookups.
3Ease of manufacture
If periodic generation of distribution lists from stored data is used, then email delivery can be achieved, but the lists do not reflect recent changes in organizational structure
Solution Approach 1:
The patent transforms static distribution lists into dynamic email addresses that automatically adapt to organizational changes. Email addresses like 'my(manager)@company.corp' resolve to the current manager's address without manual updates, making the system dynamic and self-updating as organizational structure changes.
Solution Approach 2:
The system performs preliminary action by pre-defining dynamic email address templates that automatically resolve to current recipients. Instead of periodically updating lists, the system pre-configures dynamic addresses that continuously resolve to the latest organizational structure through automated queries.
Data Source
AI summary
Companies provide a set of default personalized dynamic email addresses for both individuals and groups. The embodiments may be implemented as an extension to existing email servers, which are coupled to an existing enterprise information system. When receiving an email sent to a personalized dynamic email address, an address resolver component is used to access the definition of the email address, query for the respective recipient(s), and replace the recipient(s) in the email message. Users have the possibility to define further personalized dynamic email addresses using, for example, a web interface. The embodiments may be smoothly integrated into an existing communication infrastructure of companies without the need to change existing systems.