Dynamic Entry Code for Electronic Ticketing Fraud Prevention

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Solution Overview

Problem

The existing electronic ticketing systems are vulnerable to ticket touting and fraud due to the use of static entry codes, making it difficult to differentiate between genuine fans and ticket touts, and allowing for easy duplication and re-selling of tickets at inflated prices.

Innovation Solution

Implementing a dynamic entry code for electronic tickets that transitions from an inoperable to a functional state, which is non-readable by humans until close to the event, and linking it to a ticket holder's name, telephone number, and device ID for verification, ensuring only authorized users can access the code.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If static entry codes are used in electronic tickets, then ease of operation is improved, but reliability deteriorates due to vulnerability to fraud and duplication

Engineering Contradiction:
Improveease of operationVSAvoidreliability
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent transforms the static entry code into a dynamic entry code that changes over time and transitions between inoperable and functional states. The code is non-readable by humans until close to the event time, at which point it becomes readable for a brief window. This dynamic behavior prevents fraudsters from duplicating codes while maintaining ease of operation through automated scanning at entry points.

Inventive Principle:
Principle #15Dynamics

2Reliability

If dynamic entry codes are implemented, then reliability is improved by preventing fraud, but device complexity increases due to state transition mechanisms

Engineering Contradiction:
ImprovereliabilityVSAvoiddevice complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The dynamic entry code system operates autonomously without requiring manual intervention. The code automatically transitions from inoperable to functional state based on time or event triggers, and the mobile device automatically displays the code when needed. This self-service mechanism reduces the perceived complexity for users while maintaining high reliability through automated state management.

Inventive Principle:
Principle #25Self-service

3Object-affected harmful factors

If entry codes are hidden until verification, then ticket fraud is reduced, but loss of time occurs during the transition process

Engineering Contradiction:
Improveticket fraudVSAvoidloss of time
Core Design Contradiction:
Object-affected harmful factorsVSLoss of time

Solution Approach 1:

The system performs preliminary actions by pre-generating the entry code in an inoperable state and storing it in advance on the user's mobile device. The code is prepared and ready, but remains non-readable until the appropriate time close to the event. This preliminary preparation eliminates delays during verification, as the code is already available and only needs to be activated at the right moment, thus preventing fraud without causing time loss.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS11410467B2Electronic ticketing system
Publication Date: 2022.08.09 TIXSERVE LTD
  • US11410467B2 patent drawing
  • US11410467B2 patent drawing
  • US11410467B2 patent drawing

AI summary

The present invention is directed towards an electronic ticket suitable for providing entry to an event. The electronic ticket is capable of being stored, in electronic format, on a mobile user device. The electronic ticket comprises a dynamic entry code for the event such that the dynamic entry code is transitionable from an inoperable state to a functional state, whereby entry to the event is only possible when the dynamic entry code has been transitioned to the functional state. The dynamic entry code is a visual code which is non-readable by humans and is stored in a memory of the mobile user device, such that the inoperable state of the dynamic entry code prohibits the visual code from being displayed by the mobile user device and the functional state of the dynamic entry code permits the visual code to be displayed by the mobile user. The advantage of providing the dynamic entry code is that the electronic ticket can hide the entry code until close to the event start time so that a ticket tout will find it difficult to sell the ticket on as a purchaser would have less confidence in buying a ticket which does not display the entry code required for admission. Moreover, a ticket fraudster cannot duplicate the ticket.