Dynamic Message Delivery Trigger System
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Solution Overview
Problem
In corporate and social environments, important information often fails to reach the right people at the right time due to poorly timed or missed message delivery, resulting in inefficiencies and lost opportunities, especially across different time zones, geographies, and cultures.
Innovation Solution
A system and method for dynamically identifying recipients and timing message delivery based on observed user activities, connections, and rules related to documents, events, keywords, projects, and physical location, using GPS and tracking technologies to ensure messages are delivered when most relevant and useful.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If messages are sent using traditional email or electronic communication channels, then information can be disseminated broadly, but the messages often fail to reach the right people at the right time due to poor timing and missed delivery
Solution Approach 1:
The system performs preliminary actions by pre-defining triggers, rules, and recipient identification criteria before messages need to be sent. The platform pre-processes recipient lists, establishes delivery rules based on user activities and connections, and prepares messaging templates in advance, so that when a triggering event occurs, the message can be immediately and accurately delivered to the right person at the right time without manual intervention or timing errors
Solution Approach 2:
The system implements feedback mechanisms by continuously monitoring user activities, document interactions, and connection changes to dynamically adjust message delivery timing and recipient identification. The platform uses feedback from observed user behaviors and system events to trigger messages at optimal moments, ensuring reliable delivery based on real-time conditions rather than static schedules
2Productivity
If messages are sent to all potential recipients regardless of timing, then information coverage is maximized, but effectiveness decreases because recipients may be unavailable, distracted, or working on other projects
Solution Approach 1:
The system applies dynamics by making message delivery timing and recipient selection adaptive rather than static. The platform continuously monitors user activities, document interactions, and connection changes to dynamically adjust which recipients receive messages and when. This dynamic approach ensures messages are delivered when recipients are most likely to be available and receptive, maximizing information impact while maintaining broad coverage
Solution Approach 2:
The system changes parameters by adjusting message delivery timing and recipient identification based on observed user behaviors and system events. The platform modifies delivery parameters such as timing, target audience, and message content based on real-time conditions including user activity states, document access patterns, and connection changes, thereby optimizing information dissemination efficiency and impact
3Adaptability or versatility
If traditional message delivery systems are used, then implementation is simple, but the systems cannot dynamically identify recipients or optimize timing based on user activities and connections
Solution Approach 1:
The system implements self-service by automatically performing recipient identification, timing optimization, and message delivery without requiring manual intervention. The platform self-monitors user activities, self-identifies appropriate recipients based on observed connections and activities, self-determines optimal delivery timing, and self-executes message sending, thereby providing dynamic adaptability while managing complexity through automation rather than manual processes
Data Source
AI summary
A computer-implemented system and method for flexibly taking actions upon activation of rule-based triggers are provided. A collection of documents is stored in a storage device within a computing environment. An activity of a user performed on a document from the collection is observed. At least one of an application, operation, key word, time, place, project, topic, different document from the collection, and different user is identified. A connection associated with the user is determined to at least one of the application, operation, key word, time, place, project, topic, different document from the collection, and different user based on the observed activity. A rule based on the connection and the observed activity is defined. The rule and a corresponding action are stored as a trigger. Rule satisfaction by at least one of a further activity, event, and stimuli activates the trigger, which causes performance of the corresponding action.