Dynamic Messaging Budget Enforcement for Enterprise Communication
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Solution Overview
Problem
Existing systems fail to effectively manage and reduce the unproductive use of electronic messaging within enterprises, leading to inefficiencies in resource allocation and productivity due to the lack of dynamic and adaptive filtering solutions.
Innovation Solution
Implementing an Electronic Message Costing System (EMCS) that calculates and enforces a messaging budget for users, departments, or groups, preventing message delivery if it exceeds the allocated budget, and offering options to reallocate resources or contribute to a fund in exchange for increased messaging capabilities.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If static filtering rules are implemented to block unwanted messages, then message filtering effectiveness is improved, but legitimate messages may be incorrectly blocked (false-positives)
Solution Approach 1:
The patent implements dynamic message filtering by continuously monitoring message content, sender behavior patterns, and recipient engagement metrics. The filtering rules automatically adjust based on real-time data, transitioning from static pre-defined rules to adaptive algorithms that learn from actual communication patterns to reduce false-positives while maintaining filtering effectiveness.
Solution Approach 2:
The system incorporates feedback mechanisms where user interactions with filtered messages (such as opening, reading, or marking as spam) are fed back into the filtering algorithm. This feedback loop enables the system to refine its filtering criteria over time, improving accuracy and reducing the blocking of legitimate messages while maintaining effective filtering of unwanted content.
2Productivity
If comprehensive message monitoring is implemented to identify unproductive messaging, then resource optimization is improved, but system complexity and processing overhead increase
Solution Approach 1:
The patent extracts and analyzes only the most critical message attributes (such as sender-recipient relationship, message content keywords, timing patterns, and engagement metrics) rather than processing every detail of all messages. This selective extraction approach enables comprehensive monitoring for resource optimization while keeping system complexity manageable by focusing on high-impact factors.
Solution Approach 2:
The system applies partial monitoring by initially using lightweight filtering rules that can be quickly executed, and only intensifies analysis for messages that trigger further investigation based on preliminary criteria. This staged approach allows comprehensive monitoring capability while controlling processing overhead by applying full analysis only when necessary.
3Reliability
If dynamic filtering rules are implemented to adapt to changing business dynamics, then filtering accuracy is improved, but implementation complexity and maintenance requirements increase
Solution Approach 1:
The patent implements self-service filtering where the system automatically updates its own filtering rules based on observed communication patterns and business dynamics. The system monitors message effectiveness, user feedback, and organizational changes, then autonomously adjusts filtering criteria without requiring constant manual reconfiguration, thereby improving filtering accuracy while reducing implementation complexity through automation.
Data Source
AI summary
A system and methods for establishing and enforcing an electronic messaging budget. In at least one embodiment, the inventive method involves identifying a set of users of an electronic message system. Next, an electronic message budget for the set of users is calculated or otherwise determined, and a portion of the budget is allocated to each user, group of users, department, or other suitable element, etc. In response to one of the users attempting to send an electronic message, a cost of the message is calculated and compared to that user's (or group's) available messaging budget. If the cost exceeds the budget, then the message may not be delivered or its delivery may be conditioned on some action of the user.