Dynamic Pricing System for Service Estimates

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Solution Overview

Problem

The service and repair industry faces inefficiencies in creating estimates due to technicians needing to manually search and add items from extensive electronic catalogs, leading to tedious and error-prone processes, especially when deviations occur, requiring improved methods for dynamic pricing adjustments.

Innovation Solution

Systems and methods for dynamic pricing adjustments that automate pricing updates across a pricebook, allowing for real-time adjustments based on selection of items, time of service, difficulty levels, and additional charges, using user-friendly interfaces and rule-based systems accessible on various computing devices.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If technicians manually search and add items from extensive electronic catalogs, then pricing accuracy can be maintained, but the process becomes tedious and time-consuming

Engineering Contradiction:
Improvepricing accuracyVSAvoidestimate creation time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system pre-configures pricebooks with comprehensive item catalogs, pricing rules, and service parameters before estimate creation. This preliminary setup enables automated price retrieval and calculation during estimate generation, eliminating manual searching while maintaining pricing accuracy through pre-validated data structures and pricing logic.

Inventive Principle:
Principle #10Preliminary action

2Adaptability or versatility

If technicians manually edit deviations from defined products and services, then customization flexibility is achieved, but complexity and error-proneness increase

Engineering Contradiction:
Improveservice customization flexibilityVSAvoidestimate editing complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system implements dynamic pricing rules that automatically adjust estimates based on service conditions, deviations, and customization parameters. Instead of manual editing, the system dynamically modifies pricebook entries and calculations based on real-time service scenario inputs, reducing complexity while maintaining flexibility through automated rule evaluation and price recalculation.

Inventive Principle:
Principle #15Dynamics

3Adaptability or versatility

If comprehensive electronic catalogs with hundreds or thousands of products are maintained, then service coverage is improved, but the burden on technicians to know and navigate the catalog increases

Engineering Contradiction:
Improveservice coverageVSAvoidcatalog navigation ease
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The system introduces an automated estimate generation interface that acts as an intermediary between technicians and the comprehensive pricebook. This interface automatically retrieves, filters, and presents relevant items based on service inputs, eliminating the need for technicians to manually navigate extensive catalogs while maintaining access to comprehensive service coverage through automated item recommendation and price retrieval.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20230143975A1Systems and methods for dynamic pricing
Publication Date: 2023.05.11 SERVICETITAN INC
  • US20230143975A1 patent drawing
  • US20230143975A1 patent drawing
  • US20230143975A1 patent drawing

AI summary

The present invention relates to systems, methods, and machine-readable media for dynamically generating pricing estimates. A process of the disclosed technology includes steps for accessing a pricebook at a remote server, receiving information indicative of a selection for one or more purchase items, generating an estimate for a service comprising one or more purchase items in the pricebook, executing a service adjustment based on the one or more or more selected purchase items, and updating the estimate based on the service adjustment.