Dynamic Interactive Seating Maps for Real-Time Ticket Pricing

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Solution Overview

Problem

Conventional ticket pricing techniques often result in underpricing or overpricing, leading to lost revenues, and static seating maps fail to provide real-time dynamic data and adequate interfaces for users to quickly locate suitable seats, especially in online ticket sales.

Innovation Solution

A system and method for creating ticketed events with dynamic interactive user interfaces that set ticket prices based on real-time data, including event information and competitor attractions, and provide interactive seating maps that allow users to specify price ranges, view friend locations, and purchase tickets through a networked system.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If static seating maps are used for online ticket sales, then the system is simple to implement, but the maps fail to provide real-time dynamic data and adequate interfaces for users to quickly locate suitable seats

Engineering Contradiction:
Improveuser interface qualityVSAvoidreal-time dynamic data
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent transforms static seating maps into dynamic interactive maps that update in real-time. The system continuously refreshes seat availability, pricing, and user location data, allowing the map to adapt to changing conditions during ticket sales and event execution.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system implements feedback loops by monitoring user interactions with the seating map and using this information to dynamically adjust pricing, highlight relevant seats, and provide real-time updates on seat availability and friend locations.

Inventive Principle:
Principle #23Feedback

2Loss of energy

If conventional static pricing techniques are used, then the pricing system is simple to manage, but tickets are underpriced or overpriced leading to lost revenues

Engineering Contradiction:
Improvelost revenueVSAvoidpricing system complexity
Core Design Contradiction:
Loss of energyVSDevice complexity

Solution Approach 1:

The system dynamically adjusts ticket pricing by changing multiple parameters including time remaining until event, seat demand, competitor pricing, and user behavior data. This allows optimal pricing that maximizes revenue while adapting to market conditions.

Inventive Principle:
Principle #35Parameter changes

Solution Approach 2:

The pricing system operates autonomously using algorithms that automatically analyze market data and adjust prices without manual intervention, enabling complex dynamic pricing while keeping management simple.

Inventive Principle:
Principle #25Self-service

3Productivity

If detailed interactive interfaces are provided for seat selection, then users can quickly locate suitable seats, but the interface complexity increases

Engineering Contradiction:
Improveticket purchase efficiencyVSAvoidinterface complexity
Core Design Contradiction:
ProductivityVSDevice complexity

Solution Approach 1:

The interface provides different levels of detail and interaction based on user needs and behavior. Common functions are simplified while advanced options remain available, allowing efficient ticket purchase for most users while maintaining comprehensive functionality.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The seating map interface is segmented into multiple interactive layers, allowing users to drill down from section-level views to individual seat selection, providing appropriate detail at each level of interaction.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS9202180B2Methods and systems for computer aided event and venue setup and modeling and interactive maps
Publication Date: 2015.12.01 LIVE NATION ENTERTAINMENT INC
  • US9202180B2 patent drawing
  • US9202180B2 patent drawing
  • US9202180B2 patent drawing

AI summary

Described are systems and methods for designing certain aspects of an event venue and for communicating information regarding the event and the event venue to others. Certain embodiments provide a dynamic seat map via which an operator can assign certain characteristics to specific seats and/or seating sections. Certain embodiments generate interactive maps for users, via which information from a plurality of sources may be integrated and visually displayed. The user may specify certain criteria, and the interactive map may identify to the user seats and/or sections that match such criteria. Certain embodiments provide an interactive seat map via which users can select seats and share information.