Dynamic Survey Buttons and Robot Engagement
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Solution Overview
Problem
Traditional surveys are time-consuming, intrusive, and costly, often leading to low participation rates due to their burdensome nature, and on-site surveys face challenges with labor costs and limited availability.
Innovation Solution
Implementing dual-function buttons with changeable sizes and robots for conducting surveys, allowing for quick, single-action responses in emails, short messages, and tweets, and using robots to select and engage individuals for on-site surveys based on specific criteria.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Loss of information
If traditional questionnaires with multiple questions are used, then comprehensive survey data can be collected, but the survey becomes time-consuming and burdensome for respondents
Solution Approach 1:
The patent extracts only the most essential survey question(s) from a comprehensive questionnaire, presenting a single critical question with limited response options. This extraction approach collects key information while dramatically reducing the time and effort required from respondents, resolving the contradiction between data completeness and survey burden.
Solution Approach 2:
Instead of presenting all possible survey questions, the system implements partial action by showing only one or a few critical questions. This partial approach captures essential feedback without requiring respondents to answer every possible question, thereby reducing time consumption while maintaining core survey objectives.
2Reliability
If surveyors are deployed for on-site surveys, then real-time feedback can be obtained, but labor costs increase and availability is limited
Solution Approach 1:
The patent replaces human surveyors with automated digital survey interfaces delivered via electronic devices. These digital copies of survey functionality can be deployed widely without additional labor costs, maintaining the ability to collect real-time feedback while eliminating the complexity and expense of human surveyor deployment.
Solution Approach 2:
The survey system enables self-service by allowing respondents to complete surveys independently through their own electronic devices without requiring human surveyor intervention. This self-service approach maintains feedback quality while dramatically reducing labor costs and increasing system availability.
3Ease of operation
If regular-sized buttons are used in survey interfaces, then the interface maintains standard appearance, but important survey buttons may be overlooked or ignored
Solution Approach 1:
The patent applies local quality by making specific survey response buttons larger than standard interface buttons. This selective size enhancement draws attention to critical survey options without altering the overall interface design, resolving the contradiction between button visibility and appearance consistency by applying the change only where needed.
Data Source
AI summary
Surveys are conducted using robots and emails. In one aspect, a robot as a surveyor displays a survey question to an approaching person. In another aspect, a robot selects a person who is in a relaxed state for conducting a survey. In another aspect, a button with a changeable size is used in a survey email to attract a user's attention. In another aspect, a button is enlarged temporarily when a finger approaches the button.