Dynamic Trial Subscription Management via Ephemeral State Machine

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Solution Overview

Problem

Content sharing platforms face challenges in incentivizing users to switch to new subscription services due to existing automatic billing and familiarity with current services, leading to difficulty in user retention and conversion.

Innovation Solution

Implementing a system with server and client-side components that utilize an ephemeral state machine to provide restricted and unrestricted states for content access based on the installation status of applications, offering extended free trials or premium services when competing platforms are uninstalled, thereby incentivizing users to adopt the primary service.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If a standard free trial is offered, then users can try the service, but users with existing subscriptions are incentivized to switch

Engineering Contradiction:
Improvetrial subscription flexibilityVSAvoiduser retention
Core Design Contradiction:
Adaptability or versatilityVSReliability

Solution Approach 1:

The patent implements a dynamic trial subscription system where the trial period is not fixed but adapts based on user actions. Specifically, the trial period extends whenever a user navigates away from the subscription offer, creating a flexible, dynamic trial duration that responds to user engagement patterns rather than following a rigid timeline

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system changes the parameter of trial duration based on user behavior. The trial period parameter is dynamically adjusted upward when users leave the subscription page, transforming a static time-based trial into a behavior-responsive trial that adapts its parameters based on real-time user interactions

Inventive Principle:
Principle #35Parameter changes

2Productivity

If automatic billing is implemented, then revenue is secured, but users face difficulty switching to new services

Engineering Contradiction:
Improverevenue generationVSAvoidservice switching capability
Core Design Contradiction:
ProductivityVSAdaptability or versatility

Solution Approach 1:

The patent implements preliminary action by requiring users to explicitly opt-out of automatic billing before the trial period ends. Instead of automatically charging users, the system proactively presents an opt-out mechanism in advance, giving users a chance to prevent billing before it occurs. This preliminary opt-out opportunity is repeatedly offered throughout the trial period

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system incorporates feedback loops where user responses to opt-out prompts are continuously monitored and responded to. If users do not explicitly opt-out, the system assumes consent and proceeds with billing. The feedback mechanism tracks user engagement with opt-out prompts and adjusts the billing authorization based on user responses or lack thereof

Inventive Principle:
Principle #23Feedback

3Duration of action of moving object

If trial period is extended indefinitely, then users can try the service longer, but service revenue is reduced

Engineering Contradiction:
Improvetrial period durationVSAvoidrevenue opportunity
Core Design Contradiction:
Duration of action of moving objectVSLoss of energy

Solution Approach 1:

The trial period duration is made dynamic rather than static. The system automatically adjusts the trial end date based on user navigation behavior, extending the trial only when users leave the subscription page. This creates a responsive trial duration that balances user experience with revenue protection

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system uses feedback from user navigation patterns to control trial duration. When users engage with the subscription offer and remain on the page, the trial period progresses toward conversion. When users leave, the system responds by extending the trial, creating a feedback-driven duration adjustment that balances engagement incentives with revenue goals

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10417398B2Restricted and unrestricted states for content based on installation status of applications
Publication Date: 2019.09.17 GOOGLE LLC
  • US10417398B2 patent drawing
  • US10417398B2 patent drawing
  • US10417398B2 patent drawing

AI summary

Implementations disclose restricted and unrestricted states for content based on installation status of applications. A method includes receiving, by a first content platform, a request to access content via a first application executing on a client device, the first application being associated with the first content platform, determining that the first application is in an unrestricted state based on an ephermal state machine of the server device, determining an install state of a second application on the client device, the second application being associated with a second content platform, responsive to determining that the install state of the second application is uninstalled, providing the content via the first application in the unrestricted state, and responsive to determining that the install state of the second application is installed, transferring the first application to a restricted state, and providing the content via the first application in a restricted state.