Dynamic Wireless Service Provisioning System
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Solution Overview
Problem
Current wireless service plans, particularly airtime cards, often have preset monetary values and service amounts, limiting customer flexibility and affordability, as well as requiring extensive inventory management for retailers and minimal flexibility for Mobile Network Operators (MNOs) and Mobile Virtual Network Operators (MVNOs.
Innovation Solution
A system and process that allows users to define their own cost for wireless services, customizing the amount of voice call, data, text messaging, and service days, using a backend system to authorize and provision services, with a metering system to monitor and control usage, accessible through point-of-sale terminals or Internet-enabled devices.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If airtime cards have preset monetary values and service amounts, then inventory management becomes simpler and service provisioning is standardized, but customer flexibility and affordability are limited
Solution Approach 1:
The system transitions from static preset service packages to dynamic customizable service allocation. Customers can dynamically adjust service parameters (data, voice, text, service days) according to their needs, while the backend system dynamically provisions services based on real-time customer specifications rather than predefined packages.
Solution Approach 2:
The invention changes the parameters of service provisioning from fixed preset values to variable customer-defined parameters. The system accepts customer inputs for service duration, data amount, voice minutes, and text message quantities, then provisions services based on these variable parameters rather than fixed packages.
2Adaptability or versatility
If multiple preset airtime card values are offered, then customers have more service options, but retail hangtag space requirements and inventory tracking complexity increase
Solution Approach 1:
The invention extracts the service value from physical airtime cards and transfers it to a digital backend system. Instead of maintaining physical inventory of cards with different values, the system stores service allocations digitally and provisions them on-demand, eliminating the need for physical card inventory while maintaining service variety.
Solution Approach 2:
The backend service provisioning system becomes a universal platform that can generate any service package configuration. A single system handles all service types and amounts, replacing the need for multiple specialized physical card products. The system universally processes customer requests for any combination of service parameters.
3Reliability
If post-paid service contracts are used, then wireless carriers can maintain and control their networks with stable revenue, but customers face expensive cancellation fees and lack service initiation/termination freedom
Solution Approach 1:
The system enables customers to self-manage their service subscriptions without carrier intervention. Customers can independently initiate, modify, and terminate services through the backend system interface, eliminating the need for carrier-approved contract changes and expensive cancellation procedures. The carrier network maintains stability while customers gain operational freedom.
Data Source
AI summary
A wireless service provider system for authorizing wireless service on a wireless device includes a backend system. The backend system configured receive a request for the wireless service along with a monetary value of the wireless service in any requested amount from the connected device, receive a payment authorization or a verification of payment for the wireless service in the requested amount from the connected device, and receive a request from the connected device for allocating the wireless service.